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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Newsletter subscriptions not accessible

cloudwatcher opened this issue on Feb 10, 2022 · 2 posts
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cloudwatcher ( ) posted Thu, 10 February 2022 at 10:11 PM · edited Thu, 28 November 2024 at 1:31 PM

Hello!

I've tried on three separate occasions on different days to manage my newsletter subscriptions from https://www.renderosity.com/rr/settings/?sem. I've been trying to sign up for the community newsletter.

I've never received the email from Emma it talks about when I click the button.

The email on my account is correct, I checked. The emails have not come in and landed in my spam folder, I checked.

Is there some way to access / manage these subscriptions other than getting the email? It seems Emma isn't talking to me.

Thanks!

ShaniaB ( ) posted Fri, 11 February 2022 at 4:16 PM

Hello!

Please Sitemail me your email address you would like to use. I'll see if I can add you manually.


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