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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 12:52 am)

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Subject: Can't download file

taoz opened this issue on Feb 25, 2023 · 4 posts
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taoz ( ) posted Sat, 25 February 2023 at 6:38 AM · edited Wed, 25 December 2024 at 9:55 AM


I'm getting an error message when trying to download a certain file:

<Error>
<Code>InvalidArgument</Code>
<Message>
Header value cannot be represented using ISO-8859-1.
</Message>
<ArgumentName>response-content-disposition</ArgumentName>
<ArgumentValue>
attachment; filename="Zeamar’s texture pack vol. 1 - Brick walls and pavements_73512.zip"
</ArgumentValue>
<RequestId>MTVSXSZRVY2SF78E</RequestId>
<HostId>
swnwRlAphkrz11CFsekLqblgoKCt2FiMei9k8Z30ZeNaPjrKtt4r0zD1+vDWJgAUd+8Go3b8PYU=
</HostId>
</Error>

Looks like there is a general problem with file name encoding causing strange characters in some file names on the Product Library pages,
a couple of examples:

Little Zoé-by-Tipol_194654.zip
SaraLucía For Genesis 8 Female 01_295242.zip

these do download OK though, with file names being converted to Unicode during download.

ShaniaB ( ) posted Sat, 25 February 2023 at 3:32 PM

Our team will take a look into this shortly. Thank you for your patience while this is looked into. This might take some time.

Thank you for letting us know!


ShaniaB ( ) posted Tue, 28 February 2023 at 3:08 PM

Hey Taoz,

Do you happen to have the link to the product you're trying to download? 


taoz ( ) posted Tue, 28 February 2023 at 4:25 PM

The URL is:  https://www.renderosity.com/marketplace/products/69641/zeamars-texture-pack-vol-1-brick-walls-and-pavements

The wrongly encoded file name is inside the error message in my first post.

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