Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 12:52 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Modern Medical Clothing 25% coupon code invalid ??

NikKelly opened this issue on Jan 06, 2024 · 4 posts

Back to Forum Print

NikKelly ( ) posted Sat, 06 January 2024 at 7:07 AM · edited Fri, 27 December 2024 at 2:16 AM

Received e-mail with 'Featured Products' news of 'Modern Heroes' LaF+LeH medical clothing.

Look really good, conforming, a two-fer, and readily re-textured for eg 'casual' or 'domestic' wear.

As my oldest UPS has just died, initial price of $_30 deterred me, but e-mail included a 25% coupon code...

Two 'weirdnesses' ensued:

# Following product link to Rendo did not automatically log me in. Puzzling, but resolved by manual entry.

# Check-out refused the copy/pasted coupon code.

Coupon not found or has expired.
Did you mean to use the gift certificate entry?

Uh, any idea what's gone wrong ??

Note e-mail states discount / coupon only valid until 11:59 pm (CST) Monday, 1/8/24.

Kalypso ( ) posted Sat, 06 January 2024 at 9:56 AM

Site Admin Online Now!

I have sitemailed you about this

NikKelly ( ) posted Sat, 06 January 2024 at 1:22 PM

Thank you, Kalypso, for your very prompt reply, which has resolved my misunderstanding !!

Yes, 'PoserSoftware' (PS) basket =/= Rendo' basket.

Latter, logically, did not recognise the PS coupon code...

Um, perhaps future site updates could include appropriate 'trap' message that coupon is PS not Rendo, and vice-versa ??

NikKelly ( ) posted Sun, 07 January 2024 at 7:51 PM

Again, thank you, Kalypso: Resolved, purchased, down-loaded...