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Community Center F.A.Q (Last Updated: 2024 Dec 27 12:09 pm)

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Subject: Hivewire complaint


Cdlzt ( ) posted Sat, 08 June 2024 at 3:07 PM · edited Wed, 18 December 2024 at 4:14 PM

Look I don’t wish to be awkward and I understand renderosity has had its own issues but that’s not your customers fault, many of us have been patiently waiting for items to be added to our account even with delays you promised and promised we would get them, now all of a sudden you say we’ve had too many issues so we aren’t doing it and we are locking the thread, this is a terrible way to treat customers, why should I give you more money when the items I was promised I will now not get and as such I lose hundreds of euros/dollars/pounds worth of products I am absolutely disgusted with this kind of service and especially the language used by Tim and his attitude to the customers.


RedPhantom ( ) posted Sat, 08 June 2024 at 4:08 PM
Site Admin

If you look at the other thread, you will see that Tim states "To help the HiveWire principals take care of their customers, we built a vendor tool for them where they could gift past customers the same products on Rendo.  We will make this same offer to any HiveWire Contributing Artists that are interested.  Please open a Vendor support ticket to initiate." Please follow these instructions rather than trying to be disruptive.

Starting another thread to continue a discussion that was locked isn't helpful so I'm locking this thread.


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