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Subject: A question about the store/ marketplace

frost opened this issue on Nov 01, 2001 · 5 posts
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frost ( ) posted Thu, 01 November 2001 at 9:28 PM · edited Mon, 05 August 2024 at 4:35 AM

I bought some clothing items a while ago from the store and for what ever reason my pc decided to kunk out on me before i can back up my latest purcases. Daz will let me do it for a small fee to get a back up on cd. Do any knows if the store does anythignlie that or would I have to talk to the artist directly. Thanks in advance for any help. Frost

Helen ( ) posted Thu, 01 November 2001 at 10:05 PM

If you get in touch with admin here they will reset your downloads.. No cost is involved. They will need to know what name etc you purchased under.

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Senior MarketPlace Tester

If anyone sees a mind wandering aimlessly around..... It is mine.  I want it back.


pendarian ( ) posted Thu, 01 November 2001 at 10:40 PM

frost, unless you absolutely want the daz files on a CD they will also reset your downloads for no cost there. I've had to do it several times, until I finally transferred them over to a cd myself.

mi-scha ( ) posted Fri, 02 November 2001 at 4:59 AM

Attached Link: http://www.renderosity.com/softgood.ez?Sectionid=18

The store does CD burning and shipping. :) I don't know if this is also valid for previous purchases.

Jim Burton ( ) posted Fri, 02 November 2001 at 8:37 AM

Incidently, you also get three downloads before your counter has to be reset. I find this handy for updates to my items, I just notify the customers, they can get th enew version (which new customers automatically get) at their conveinence.

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