Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
The new memory has made a huge improvement, but we have had a rash of gallery leaches running really nasty scripts against the servers. I am working to filter them out as quickly as I can, but sometimes they slide by me for a couple of hours. I would be interested in getting a traceroute from you to see what the hop times are like. If you would like, you can email that to negentropicman@renderosity.com. Thanks.
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Boy-o-boy! Now we've got Wish Lists!!! Renderosity just keeps getting better and better! But (you knew this was coming) ... what about the speed? Unfortunately, that is getting worse and worse. Shopping and heavy duty browsing (especially shopping) can be very painfully slow. (I have a T1, so don't blame my connection.) I realize that all these new features (like Wish Lists and many of the other wonderful enhancements) are all contributing to this slowdown (not to mention, probably, a lot of new members), but something needs to be done before it gets so bad it isn't worth the effort. (I know it might be expensive to fix the speed issue ... but it can also be expensive NOT to fix the speed issue, if you know what I mean.) Is anything being done or planned to make things speedious (as they say on -- or underwater on -- Naboo) once again??
Thanks!!