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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Can't Get Items?

tda42 opened this issue on Feb 10, 2002 · 4 posts
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tda42 ( ) posted Sun, 10 February 2002 at 5:21 AM · edited Wed, 13 November 2024 at 9:40 PM

I have tried to use my charge card and even with two of them they were declind.I dont mean to be rude but Daz site you just give them the card number and a button push here and download there and you can go on your merry way.So what is wrong here if I might ask this question.I posted what I thought was a normal gripe and moen and was taken of the chat.That is no way to run a market with customers involved. So my question is when are you going to simplify and make it easier for us to perchase what we want?

vette ( ) posted Sun, 10 February 2002 at 8:32 PM

It should be just that easy. Will you email some information to the store@renderosity.com? type of card (credit, debit) time of your purchase country amount of your attempted purchase We'll look into it. thanks, yvette

tda42 ( ) posted Mon, 11 February 2002 at 11:17 AM

Got It To Work.Thanks for the help.As always, operater Error!:)

vette ( ) posted Mon, 11 February 2002 at 8:14 PM

:) you are welcome! yvette

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