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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Hello Clint??


Nadshe ( ) posted Fri, 10 May 2002 at 2:12 PM · edited Wed, 14 August 2024 at 6:54 PM

Hi...just posted in another ahm..how dyou call it, my english s not the best, sorry. Ive got a problem: I did everything alright with my cart, filled out all forms....then I click on the "secure purchase" button...but: Nothing but the screen that the server wasnt found will open...:o( It happens now the whole afternoon and I dont know what to do. I think its a problem from Renderosity??? Cuz everything with my PC is okay...it works fine....what should I do know? Its urgent!!! Thx for ya help...Nadine


ClintH ( ) posted Fri, 10 May 2002 at 4:07 PM

Purchases are working fine. No system problems. Make sure that you are using the latest version of your browser. If on a MAC use the latest verison of Netscape communicator. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Nadshe ( ) posted Sat, 11 May 2002 at 12:44 AM

Sorry, but everything works fine with my browser, it really has to be a problem with the site of Renderosity!!! Sorry for that. And I`ve tried it the whole time, but still the same website..."server not found". Maybe you could do something. Thanks. Nadine


ClintH ( ) posted Sat, 11 May 2002 at 9:02 AM

As I said the MarketPlace is functioning fine. We are making sales to other customers without any problems. What OS and Browser are you running and what versions of each? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Nadshe ( ) posted Sat, 11 May 2002 at 11:32 AM

Thanks a lot, now everything was alright...I tried it this afternoon again and now I already bought the stuff I needed...:o) Maybe it was my DSL.... Anyway, many Thanx for your support, its great! Bye, Nadine


ClintH ( ) posted Sat, 11 May 2002 at 8:39 PM

Excellent. I'm very glad to hear that you were able to get past the problem. Thanks very much for the follow up. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



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