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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

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Subject: Cannot download Total Hair v2 for Free

pzrite opened this issue on Aug 06, 2002 · 3 posts
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pzrite ( ) posted Tue, 06 August 2002 at 3:59 PM · edited Mon, 23 October 2023 at 8:49 AM

I recieved an email about the update for Total Hair, I tried to download it, but it was still trying to charge my credit card. The email from Harvey Mann said: http://www.renderosity.com/homepage.ez and click "My Purchases" to access your original Total Hair purchase and get the update.You must re-download your original purchase to get the update. It wasn't listed in "My Purchases". What am I doing wrong? Thanks!

ClintH ( ) posted Tue, 06 August 2002 at 4:15 PM

I just checked the member profile of pzrite and it is not listed as a past purchase. Sounds like you might have purchased it under another profile name? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

pzrite ( ) posted Tue, 06 August 2002 at 5:03 PM

Thanks Clint, I found it listed under an almost forgotten alternate identity. :) I downloaded it okay. Thanks!

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