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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 26 1:43 pm)



Subject: WARNING!!! IMPORTANT INFO FOR NEWLOOK DAZ


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RHaseltine ( ) posted Fri, 23 May 2003 at 10:18 AM

Um, my order history is gibberish. The only thing there is the total and the order number. The status column in the list of orders alternates between filled and the number of items in the order. (deleted by RBH means something I've scrubbed):

Problem finding address. Billing Address Pick New Billing Address
Problem finding address. Shipping Address Pick New Shipping Address
Payment Method Credit Cardpaypal/c2it
Card Number
Card Expiration /
Add a payment method in your account profile
Or Add a New Payment Instrument
Instructions Imported from old Store order #deleted by RBH []
Gift Info
Placed At 5/1/2003 at 05:54:08
Filled At 5/1/2003 at 05:54:08
Subtotal $0.00
Shipping $0.00
Shipping via
Tax $0.00
Total $9.95
Payment Info
No payment transactions yet.
Tracking Info
No tracking information available.
Items Ordered [5]


VI_Knight ( ) posted Fri, 23 May 2003 at 10:19 AM

I am now on the popular list. :-(


mickmca ( ) posted Fri, 23 May 2003 at 10:26 AM

For a second there, I looked like I belonged to the REAL minority, but no, mine doesn't work either. Oh well.


Crescent ( ) posted Fri, 23 May 2003 at 10:36 AM

Okay. Harassing letter sent to the webmaster as well. "I'd never join a club that would have me as a member" takes on a whole new meaning. :( That soft, sobbing sound you hear is the webmaster thinking about what was going to be their Memorial Day weekend.


dialyn ( ) posted Fri, 23 May 2003 at 10:40 AM

Actually, I feel in proud company. I wonder who exactly is not having problems with their Platinum Club membership. No one has spoken up yet.


Berserga ( ) posted Fri, 23 May 2003 at 10:47 AM

ROTFL. Crapz0r I had better go check my account.


Berserga ( ) posted Fri, 23 May 2003 at 10:57 AM

Me too! arrrgh! Why...why I don't think this is a minority at all by gum! @_@


lhiannan ( ) posted Fri, 23 May 2003 at 11:24 AM

I'm part of this ever growing minority. Should we form the "Booted from PC temporarily" Club? :D


ryamka ( ) posted Fri, 23 May 2003 at 11:32 AM

I am in there too. Looks like a litle more testing is in order....


lhiannan ( ) posted Fri, 23 May 2003 at 11:37 AM

Aha! I sent an email to sales@daz3d.com LESS that 10 minutes ago (right before I made the other post in this thread) and now I have PC membership in my available downloads at Daz. Service??? Ahh, this is SERVICE!!! :)


lhiannan ( ) posted Fri, 23 May 2003 at 11:43 AM

I spoke too soon... Now I have to figure out how to activate this thing... It's not a download, so I can't dl it... It's sitting in the Active Downloads/PSN box... Anyone have this same thing and can figure it out?


nikitacreed ( ) posted Fri, 23 May 2003 at 11:50 AM

Mine is working now too! Fast work guys! Naturally I emailed this morning before I checked. rolls eyes at herself Sorry about that Steve!


Chailynne ( ) posted Fri, 23 May 2003 at 11:52 AM

Guess I'm one of the lucky ones. I checked my acct and it has the expiration date for my PC sub. :)


MarianneR ( ) posted Fri, 23 May 2003 at 11:54 AM

Yep, now it works. Nice to see pictures of the products in the cart too!


Fredy ( ) posted Fri, 23 May 2003 at 11:56 AM

Ok, also got my PC membership back. :-) Next problem: The 30%off for DAZ original creations is not working for me...


wheatpenny ( ) posted Fri, 23 May 2003 at 12:00 PM
Site Admin

Mine's back, too...




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Kelderek ( ) posted Fri, 23 May 2003 at 12:03 PM

I'm in the Platinum Club again! Damn, I was actually enjoying being part of this cozy "minority" and was looking forward to our first support group meeting... Well, thanks anyway, DAZ, good work restoring the account so quickly!


lhiannan ( ) posted Fri, 23 May 2003 at 12:09 PM

For those of you getting your PC membership restored, are you sure its activated? On my account page, I have "Available Downloads and Product Serial Numbers File Name Product Name Date Downloads Expire D/L Attempts Remaining Link Platinum Club Annual Membership Platinum Club Annual Membership 10/15/2003 at 00:00:00 - -" But the PC membership isn't activated. If I attempt to put a PC-exclusive item in my cart, it tells me "Sorry, but the item you are requesting can only be ordered if you have a Platinum Club Annual Membership." I am logged in and all.


MarianneR ( ) posted Fri, 23 May 2003 at 12:12 PM

I was a bit fast. The Platinum Club works, but I had to log out and in again to make it work. But the bank account card I've used before doesn't work now for some reason, and I'm sure there is money in the account. Ah well ....


Crescent ( ) posted Fri, 23 May 2003 at 12:13 PM

The good news is, I'm Platinum again. The bad news is, the Plat discount isn't being figured in properly. Just as a test, I ordered the Anne Marie clone and put it in my basket. Now, it used to be that I'd get an additional discount for DAZ original products. That discount did NOT show up. (Unless that one product is exempt for some strange reason. A humorous minor issue is that if I order something then decide I don't want it and change the quantity to 0, the product stays in my basket. I just don't get charged for it. It would be nice if it disappeared entirely. Time to go a-harassing again.


SAMS3D ( ) posted Fri, 23 May 2003 at 12:16 PM

Yes, me too....AND IT IS SHOPPING DAY>>>>>:-( Sharen


Orio ( ) posted Fri, 23 May 2003 at 12:18 PM

I have the same problem. The only discount that is applied is the normal discount for new items. The 30% additional discount on Daz products for Platinum Club members is not detracted. I wanted to buy the new flip hair, guess I'll have to wait again.


JBTB ( ) posted Fri, 23 May 2003 at 12:26 PM

.


lhiannan ( ) posted Fri, 23 May 2003 at 12:26 PM

That was the ticket. Thank you MarianneR! Log out and log back in, everything works fine now.


SAMS3D ( ) posted Fri, 23 May 2003 at 12:44 PM

It does...it works...okay back to my shopping....Sharen running away waving the credit card and Mike saying "no no come back here with that you crazy woman"


DAZ3D ( ) posted Fri, 23 May 2003 at 1:55 PM

Sorry, apparently it was not a minority, but, we got that fixed, now we're looking into that discount issue..... Steve


Orio ( ) posted Fri, 23 May 2003 at 1:56 PM

Mine still does not work :-( I mean no 30% discount on DAZ products. Guess I have to write again to them.


SKondris ( ) posted Fri, 23 May 2003 at 2:32 PM

Orio, The discounts don't show up on your order until the very final page (right before you actually submit your order). You have to enter your pymnt information and click "complete order" and then on the next page, you'll see your discounts applied. The checkout page is being rewritten, btw, to make it more intuitive, right now it's just one long page and I don't like it at all. Try actually going through to the very final page to see if your discount gets applied or not, ok? Then email me with your result. Thanks, Steve steve@daz3d.com


Charlie_Tuna ( ) posted Fri, 23 May 2003 at 2:43 PM

Maybe the minority was members whose PC membership was still working?

Why shouldn't speech be free? Very little of it is worth anything.


Ghostofmacbeth ( ) posted Fri, 23 May 2003 at 3:02 PM

My PC club woked fine :) Maybe the peoples that worked don't mention it for the most part



Dave-So ( ) posted Fri, 23 May 2003 at 3:49 PM

well. my PC is back, but no 30% PC disc. on DAZ products...and Anne Marie Goddard is now being sold...but a bit pricey..

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854



Charlie_Tuna ( ) posted Fri, 23 May 2003 at 6:08 PM

The PC discount is there but it don't show up til you get to the very last page or the checkout but one thing that's STILL missing is any form of entering off line payment info :-(

Why shouldn't speech be free? Very little of it is worth anything.


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