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Subject: Reiss-studio 3DSMax plugin

gstorme opened this issue on Jul 21, 2003 ยท 6 posts
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gstorme ( ) posted Mon, 21 July 2003 at 2:43 PM ยท edited Fri, 20 September 2024 at 4:35 AM

Just installed it but it does not work. I suspect something went wrong when authorizing it. Now the "License.exe" is outputting nothing. Anyone able to help me?

Georgous ( ) posted Mon, 21 July 2003 at 2:59 PM

MAKE SURE THE PLUGIN IS IN THE RIGHT FOLDER..iF ITS IN ITS OWN FOLDER TRY PUTTING IT IN THE MAX PLUGIN FOLDER OUT OF ITS FOLDER.

fauve ( ) posted Mon, 21 July 2003 at 3:48 PM

Have you tried contacting Reiss Studio directly? Their support is excellent. When I had a problem, they got an answer to me within hours (on a weekend, no less.)

aleks ( ) posted Tue, 22 July 2003 at 2:10 AM

you only get output ONCE from license.exe. if it does nothing then the installation and autorization was succesfull.

gstorme ( ) posted Tue, 22 July 2003 at 2:20 AM

I am in contact with Reiss now.

gstorme ( ) posted Fri, 25 July 2003 at 2:12 PM

Ok, the problem is solved. Thanks to Josh from Reiss who spend quite some time! I cannot pin-point the root cause, but what basically solved it was to re-install Poser 5 and Body Studio without Norton Antivirus installed. I do not blame any of the mentioned software since again I have no idea of the root cause of the problem.

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