Please help, I have just got my Christmas Present - Vue d'esprit. When it first arrived in November I installed it and it worked great - allowing me to import PZ3 files from Poser 5 with ease. I then uninstalled it and my husband wrapped it for Xmas. Today I unwrapped it again and reinstalled it - but it won't import PZ3's - it just says 'Cannot open PZ3 file'. The only thing different about the installation is I am sure it asked me for my Poser serial number the first time but not the second. I am going barmy - can anyone help? This is why I wanted it! By the way I have tried reinstalling on my second hard drive incase residual files from the first install were confusing.

When you uninstalled it so your hubby could wrap it for Xmas, there were probably still registry entries for Vue. Uninstalls of most programs don't completely "erase" everything having to do with the program, unfortunately! If you can go into your registry and delete all references to Vue, that may work, but if you need help with that, I got to refer you to someone else here who knows more about that!

Another option could be to rename the Poser folder so that Vue cant find it anymore. Vue will ask again so you can redirect it to Poser again. And dont forget to update Vue to 4.2 that may help as well. But try it first without - only do the update if something is not working. As the good old rule says "never change a running system"!

Yeah, when you uninstall Vue, the folder stays in the program files. My computer -> Program Files -> e-on software. Uninstall it and then delete the folder and then re-start. If you are using Windows XP, doing a restart should clear up the harmful registry links. That should bring you back to fresh installation scenario. While you are at it, you can follow wabe's advice as well. You can however go to registry and delete the vue links, but I'm SURE they got nothing to do with Poser error. Registry links are made by windows and "Vue to PZ3 serial" is entirely software issue, bad programming issue perhaps. If you want, you can use "regedit" command to see the vue registry links. However, I STRONGLY recommend you do not do that, unless you know how to manipulate registry. One little mistake and you might have to reinstall your windows.

Maybe you were on the net after you installed vue pro and it automatically upgraded from the net so you're on a higher version of vue, because when I upgraded vue pro to the latest version it wouldn't import the pz3s anymore until I upgraded to the most recent beta. Love esther

Thanks guys, I have tried all the above but still no luck. I have uninstalled and reinstalled it so many times now that I know the serial number by heart! I will contact E-On - I think there is another reference in the registry that I have not yet found to delete. Thanks again.

I'm inclined to think is your poser.dll file, present in your Vue directory... you can try and install Vue in a different folder, then, from that new folder, copy just the poser.dll file and paste it over the old one (in the original directory)... overwrite it. not sure if that would work, but it's the only thing I can think of...

I have finally worked it out. I renamed the poser.dll files in the Vue directory making it ask me again where Poser was. I had reinstalled Poser on my second drive and linked the Runtime from my original install to it. Then I directed Vue to the new copy and tra-da! When I originally tried this with just a virgin new copy of Poser on the second drive, Vue said it was loading the PZ3 but nothing actually appeared, I guess because it could not find the objs etc. Thanks again for all your suggestions, Happy New Year to you all! Hugs, Elgyfu

Hi there, I too am having a very simular problem. I had the Vue demo installed and attempted to load P5 files and got an invalid SN message. After calling CL I found out that this was before the latest patch in which Vue was suppose to have been made fully compatable w/ P5. Well w/ the latest updates I decided to go ahead and get Vue. Well, imagine my dissmay when I got the dreaded : "unable to read file" message. I figured it was because of the fact that it had said before that it was not valid and it just won't look again. "residual crap left behind" I don't have Poser 4 installed anymore. I need to know in Detail how you got Vue to look for the poser exe file again? I don't have a spare HD and I would hate to have to re-install P5 or rename it?? If I renamed it how would that effect poser? Please, please share! lol. I am anxious to make something w/ my new toy! The reason I got it was to do scenes w/ poser figures. I too am bored w/ Poser renders. I have Bryce 5 but it is too frustrating for me importing poser figures. There is way too much to do to make them look right in Bryce. Thanks, Rhonda