Hi all, I am new to this forum. I did a search last night and found that several people here had a simular problem. I even added to a thread but no answer yet. So here go's.... I had installed the Vue Demo before the P5 compatibility update. I tried to get Vue to open/load a Poser file and it said invalid SN. Well, I promptly got on the phone w/ CL (I highly recommend this mode of comm. w/ them by the way), and after having me check several things, he assured me that my sn was ok and that P5 was ok to. He said it must be Vue and to contact them. I tried again to load a p5 fle and got an "unable to read file" error. Well, I then found out that it was not yet compatible. But when the update came out, I went ahead and got it after several friends said they had P5 and Vue and had no problems. Well, imagine my dissappointment when I tried to load a P5 scene into my new copy of Vue w/ the update and I got the dreaded "unable to read file" message. It didn't even look for the poser exe this time. Now I have read bit's and pieces about how to fix this but I really need some detailed instructions on how to do it. I have seen stuff about changing folder names and dll names. Like I said I need to know details about the procedures. I don't want to totally screw up my progams. I wrote to e-on but this time something went wrong and I got no answer. I think that maybe they didn't like the fact that I suggested that maybe their software was programmed to leave crap behind on my computer. Thanks! Rhonda

e-on surely did not appreciate such a suggestion. I would not either. But e-on's people are VERY nice and very attentive to us users. They are probably the only ones to be able to help you out here. Some other users who had this kind of a problem have uninstalled COMPLETELY (regedit etc.) Vue and then re-installed it. But others had to uninstall Poser too. So, as much as I would love to help you, I only can repeat what has been said in previous threads about this problem. And, BTW what Vu eversion are you using? Vue 4.12? Vue 4.2? Vue 4 Pro? Do you have Mover4? What's your OS?

I am using Vue 4.2. It is an obvious programing gliche. I too have uninstalled and reinstalled Vue. I hope not to have to do that w/ Poser too. The reason I got Vue was for the ease of taking my Poser scenes into a realistic environment. Something that they claimed could be done w/ the latest vers. And yes, they are nice. But I had to practiclly jump throught hoops to get a discount that they said I could have as long as I registered at any time later. The problem had to do w/ the fact that they have only the direct product now (same thing w/o and box) and the ordering system was not recognizing my discount because it was for the full edition, (again, same thing w/o the box). It took 2 weeks and about 6 messages to actually get my copy of Vue ordered, and I still can't open the poser scene. :( Thanks, Rhonda

Did you also have Poser 4 installed?
Have you tried to rename your Poser5 directory to something else? Poser alone i.e. And, if you also have Poser 4 to rename your Poser 4 directory too!!!
Do you have a "funny" file inside the Vue directory looking like a file with a sign in it I (and probably you) don't have on the keyboard and without any extension? If yes, delete it.

What you must obtain again is, when you try to import a Poser pz3 file, that Vue askes you to locate Poser.

Somewhere in the past HERE is the thread, a user had the same problem and resolved it.

Maybe this time?

:-)Guitta