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Subject: photoshop resize wizard on the fritz

SeanE opened this issue on Oct 02, 2004 · 7 posts
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SeanE ( ) posted Sat, 02 October 2004 at 8:13 AM · edited Fri, 07 February 2025 at 6:32 PM

hey all, I've recently discovered my resize wizard in photoshop doesn't work anymore and I dunno why. I've removed photoshop and done a reinstall from the factory disk but to no avail The wizard will open up when you click on the menu drop-down but the buttons are greyed out and you can't close the wizard with the red X button in the top right corner of the dialog box. The only way to unfreeze photoshop is to do a forced 'end task' by ctrl-shift-del. I've recently installed XP service pack 2 - could that have something to do with it? so - how do I fix this?...anyone anyone?... (bueller bueller)

retrocity ( ) posted Sat, 02 October 2004 at 10:25 AM

hey sean, try tossing your "pref" file:

the preference file (Prefs.psp) is located in the Documents and Settings/[user profile]/Application Data/Adobe/Photoshop/[version]/Adobe Photoshop [version] Settings folder...

if you want, you can force a new preference file to be created by holding down the Shift-Ctrl-Alt as you launch Photoshop.

a lot of time whenever PS gets all WONKY, tossing the "prefs" file fixes it up (and it's a lot less painful than "re-installing" PS)

as for the XPSP2 being the culprit... can't say one way or the other... (too chicken to upgrade myself yet ;)) maybe others have more input

:)
retrocity

SeanE ( ) posted Sat, 02 October 2004 at 10:44 AM

next idea?...?

dreamer101 ( ) posted Sat, 02 October 2004 at 12:48 PM · edited Sat, 02 October 2004 at 12:49 PM

Can't say i've ever used the resize wizard or the wizard at all for that matter but I assume using the wizard sucks more resources out of your machine than a normal Image > Image Size. How much Ram do you have and how much are you allowing Photoshop to use?

I've been too chicken to upgrade myself. Hearing about too many people wanting to undo their XPSP2.

Message edited on: 10/02/2004 12:49

SeanE ( ) posted Sun, 03 October 2004 at 8:11 AM · edited Sun, 03 October 2004 at 8:16 AM

I removed sp2 and now all is normal again...

note to photoshoppers - xp sp2 is a BAD thing for photoshop as it was narfing up the 'transform' feature in the edit menu as well with freezing etc at times

I have 256Mb RAM on a 900Mhz Acer laptop

Message edited on: 10/03/2004 08:16

jstuartj ( ) posted Sun, 03 October 2004 at 12:21 PM · edited Sun, 03 October 2004 at 12:21 PM

I don't know I have had zero problems with Creative Suite Pro on SP2 other then the Help issue discussed on Adobe's site, a minor thing realy.

J. Stuart J.

Message edited on: 10/03/2004 12:21

retrocity ( ) posted Sun, 03 October 2004 at 4:38 PM

well,,, now i'm really gonna wait (on the XPsp2 thingie... ;)) glad its fixed, :) retrocity

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