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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Download failure

MaxG opened this issue on Jan 03, 2001 · 5 posts
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MaxG ( ) posted Wed, 03 January 2001 at 2:24 AM · edited Mon, 11 November 2024 at 3:10 AM

When trying to download a purchased file I get the error message....ERROR No file specified. I have emailed for assistance but would like to know if this error is my machine or the host :)

rcook ( ) posted Wed, 03 January 2001 at 8:35 AM

This may be due to the way we stream the download to your browser, due to security measures. There are a couple of browsers that don't like this. If you continue to have problems downloading the file from your account screen in the store, we'll arrange to email you the file. BTW, you can download purchases for up to 30 days.

MaxG ( ) posted Wed, 03 January 2001 at 7:02 PM

I was hoping jhandley would email the file to me but have not heard from her as of yet. Can you mail the file? It is in the data under my screenname MaxG.

rcook ( ) posted Wed, 03 January 2001 at 7:17 PM

Email is on the way.

MaxG ( ) posted Thu, 04 January 2001 at 3:49 PM

THANKS A MILLION !!!! Got it :)

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