Sat, Sep 21, 12:44 PM CDT

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: problems downloading

Patschulynn opened this issue on Mar 07, 2005 · 4 posts
Back to Forum Print
Patschulynn ( ) posted Mon, 07 March 2005 at 8:58 AM · edited Fri, 16 August 2024 at 1:01 AM

hi all, i have made amy first purchase here with in store credit, and can't download anythink, the button is missing. got i have to wait or is something wrong with my browser? thanks lynn

Debbie M. ( ) posted Mon, 07 March 2005 at 9:12 AM

Hi Lynn, As part of our verification process we ask that you send us the toll free phone number or security number off the back of your credit card along with your Renderosity member name. When we have this information, we'll be happy to activate your purchase. All future Credit and Debit card purchases will be available for immediate downloading. This information should be sent to store@renderosity.com This step is done to protect you, the merchants, and Renderosity from stolen credit cards or fraudulent Paypal accounts from being used to purchase items on this site. We appreciate your patience during this one time only process. Regards, Debbie M.

Debbie M.

Patschulynn ( ) posted Mon, 07 March 2005 at 10:17 AM

hi debbie, but i have no credit card, i have bougth this with in -store credit..

Debbie M. ( ) posted Mon, 07 March 2005 at 10:54 PM

Hi Lynn, I see that now, please excuse my mistake. I also see that you've downloaded your purchase. Thank you for shopping the MarketPlace. Deb

Debbie M.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.