Wed, Dec 25, 9:18 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Assistance needed please

squeeka opened this issue on May 25, 2005 ยท 8 posts
Back to Forum Print
squeeka ( ) posted Wed, 25 May 2005 at 5:35 PM ยท edited Wed, 25 December 2024 at 10:02 AM

I just purchased two packages, Malice for V3, S3P & Aiko 3, and Azrea & Sylph - A3 from the store and when I pressed the button the first time it didn't look like it went thru so I checked my account and it hadn't. When I pressed the button again, it did go through and so did the other one. Now I have two downloads for each product available and I'd really prefer only one. It doubled the order somehow. Any help would be appreciated.

Debbie M. ( ) posted Wed, 25 May 2005 at 5:41 PM

Hi, I'll get a credit issued to you right away for the duplicate purchase. Deb

Debbie M.

squeeka ( ) posted Wed, 25 May 2005 at 6:13 PM

Thank you so very much and I'm sorry for the trouble :) jen

Debbie M. ( ) posted Wed, 25 May 2005 at 6:23 PM

You're very welcome Jen. And please don't apologize.... it's not trouble at all :) Have a wonderful evening! Deb

Debbie M.

squeeka ( ) posted Wed, 25 May 2005 at 6:58 PM

Hate to be a pest tonight... nothing seems to be going right for some reason.. Am I supposed to have a gift certificate then? I don't, that's why I was asking because that's what the email said. Again, Deb, I'm sorry for all the trouble, maybe I should have just gone to bed, LOL. jen :)

Debbie M. ( ) posted Wed, 25 May 2005 at 7:16 PM

Hi Jen, No, I issued a credit that you will see on your CC statement during the next billing cycle. Deb

Debbie M.

squeeka ( ) posted Wed, 25 May 2005 at 7:19 PM

Oh, lol, Thanks Deb :) I really appreciate that :) I know Avalonne and I are just giving you fits tonight, but I think I'm going to bed now before I manage to mess somethign else up :P hugz jen :)

Debbie M. ( ) posted Wed, 25 May 2005 at 7:25 PM

Naaahhh takes a little more than this to give me the fits :) Sweet Dreams!! Deb

Debbie M.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.