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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

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Subject: Assistance needed please

squeeka opened this issue on May 25, 2005 ยท 8 posts
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squeeka ( ) posted Wed, 25 May 2005 at 5:35 PM ยท edited Wed, 25 December 2024 at 9:36 PM

I just purchased two packages, Malice for V3, S3P & Aiko 3, and Azrea & Sylph - A3 from the store and when I pressed the button the first time it didn't look like it went thru so I checked my account and it hadn't. When I pressed the button again, it did go through and so did the other one. Now I have two downloads for each product available and I'd really prefer only one. It doubled the order somehow. Any help would be appreciated.

Debbie M. ( ) posted Wed, 25 May 2005 at 5:41 PM

Hi, I'll get a credit issued to you right away for the duplicate purchase. Deb

Debbie M.

squeeka ( ) posted Wed, 25 May 2005 at 6:13 PM

Thank you so very much and I'm sorry for the trouble :) jen

Debbie M. ( ) posted Wed, 25 May 2005 at 6:23 PM

You're very welcome Jen. And please don't apologize.... it's not trouble at all :) Have a wonderful evening! Deb

Debbie M.

squeeka ( ) posted Wed, 25 May 2005 at 6:58 PM

Hate to be a pest tonight... nothing seems to be going right for some reason.. Am I supposed to have a gift certificate then? I don't, that's why I was asking because that's what the email said. Again, Deb, I'm sorry for all the trouble, maybe I should have just gone to bed, LOL. jen :)

Debbie M. ( ) posted Wed, 25 May 2005 at 7:16 PM

Hi Jen, No, I issued a credit that you will see on your CC statement during the next billing cycle. Deb

Debbie M.

squeeka ( ) posted Wed, 25 May 2005 at 7:19 PM

Oh, lol, Thanks Deb :) I really appreciate that :) I know Avalonne and I are just giving you fits tonight, but I think I'm going to bed now before I manage to mess somethign else up :P hugz jen :)

Debbie M. ( ) posted Wed, 25 May 2005 at 7:25 PM

Naaahhh takes a little more than this to give me the fits :) Sweet Dreams!! Deb

Debbie M.

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