ago???? Have an email in to the store, hope I didn't get charged twice for this item, it's showing up as paid today along with another item I bought when we were still using posette??!! Marque

Just got about 10 more, wth is going on?????? Marque

I got 4 and they're all items that are no longer available. Strange!!

Just got 12 more, this is too weird, old stuff from way back. Marque

This is not acceptable if it's recharging for everything. Marque

Just recieved one myself and emailed the store. I hope this is just a glitch and they aren't rebilling! The items aren't even availabale any more. mike

Well if they are re-billing I'm in deep crap, this will clean out my account. I've spent at least a grand here. Marque

Hi Gang! I'm looking into this matter.. give me alittle bit to see what went on. Ryuslilangel Poser Moderator

Just got 10 more. Marque

Thanks, was just getting ready to cancel my card. Marque

hummmm .... I've just been notified of over $2700 in new sales in less than 20 minutes so I'm not complaining :))

OK folks its obviously a glitch somewhere. Tomorrow somebody is going to wake up with a VERY large headache. Glad its not me.

This is NOT acceptable! If they are charging and I go over who is going to pay for the bank charges???????? Someone needs to wake someone up at the store and deal with this NOW. Marque

Just got another notice, this one for the "Still to Real" program that was a complete waste of time and money the FIRST time I paid for it! I hope this get's fixed quick or I'll be broke by morning. mike

I also got 3 from a long time ago. They are old posette figures! I hope we are not being recharged!

No doubt, what a waste of money. Marque

bk

Hi Gang!

Please stay calm. I'm getting in contact with DebbieM about this so that she can set this out. Untill then, please keep calm this will be fix soon as possible. :)

Ryuslilangel
Poser Moderator

Message edited on: 08/02/2005 21:10

ryuslilangel, I know your trying, don't worry. I'm sure it'll be rectified shortly. In the meantime we might as well grouse about it. There hasn't been anything else to complain about lately! (just kidding ;) ) mike

Moving this to Customer Support. This is being looked into right away. Thanks Marque for bringing this to our attention. Deb

I just made a purchase, and got receipts from three of my REALLY old purchases. Yup, something is definitely up. To add more to this, it seems to be working its way up from oldest to newest purchases, and they are still trickling in since I made a purchase about an hour or two ago.

Message edited on: 08/02/2005 21:30

I don't remember ever buying a banner ad. I certainly wouldn't waste $15 on this site. I had better not been charged for anything from a site I haven't visited in over a year! I will be contacting my bank to put a fraud alert on the market place if I see a charge show up.

We don't store credit card information, so even though you're getting ebot "receipts", you're not being charged anything. The programmer is looking into correcting this as I type. Thanks for all your patience! Deb

bkl

This morning I had MySQL problems that I reported in Community Forum and tonight I have messages from Renderosity ebot for purchases that are a couple of years old being purchased today! I reported that in Community Forum and Ryuslilangel directed me here. Is an ebot gone wild! And even though nothing says I am being charged, I will check my method of paying just for caution. Nothing said I was charged, just that it was marked as paid and gave me a link. Did anyone get the normal email that you get from here? Or were all messages from the ebot that has been programmed wrong?

I immediately IM'd Clint when I found 5 in a row... from 5 years ago. PhilC: your Belly Dancer and Lady Knight with Horse were among them. ;) I'm hoping that it is just an ebot glitch, but why would it be starting from the beginning of our sales records? And why are some of us getting ebots on dozens of items and some of us only a partial handful of our purchases? If it was a hacker, he should be working from recent records where all the most expensive items are, unless he is a collector and wants all those items no longer on the store shelves. Or, maybe... this is a Y2K glitch! Are all the sales from the year 2000? Carolly

Haha, I just got a receipt for a texture I bought by Byte Me OK. Hope you guys can get this fixed soon...and I know now to stay on Marque's good side. ;) SnowS

Any update to this? I got a load this morning as well.

Products I bought 2 years ago and they don't even exist anymore! sheesh

Yikes....Sharen

I got 3 today... very old purchases. Hope this is fixed.

I hope the mods will come in and tell us what the problem was and let us know if everything is cool with the store again. Not buying until I know for sure. Marque

I've got 7 for items bought back in 2000 and 2001. I hope a big e-mail goes out to all explaining it when it gets fixed. :O)

Hi Everyone, The problem was a system glitch, and the programmers fixed this last night as soon as they were made aware of it. Please rest assured that you have not been charged anything. We dont store credit card information on our servers, so there is no way that youd ever be charged unless you physically made the order and entered your CC info. Thank you for your patience. I apologize for the inconvenience. Deb

Forgot to add.... Marque, you can go shopping now :) Thanks again for alerting us to this!! Deb

Too late Deb, bought a piece of land today...probably will have to slow up a bit on my spending now...lol Marque

Well congrats Marque!!! Just be sure to build yourself a NICE art studio on that land :) Deb

Won't be building anything on it for a while but it was too good to pass up. Up in the mountains 8 miles out of town and steep...lol Just enough room for a 3 bdrm house and a small barn for the horses heelers and harleys. Marque

Ohhhh up in the mountains!!! Now won't that make for a peaceful setting!! I'm envious for sure now :) This big city living is for the birds!! I'm real happy for you Marque :) Deb

Thanks, got to do a perc and mantle then if that clears I will have to pay to drop a well in and septic. We climbed up the hill and turned around and it was an awesome view. Keep your fingers crossed that I can get the land next to it as well. Will be a lot of work but will be worth it in the long run. Marque

I got these letters also, for a 5 year old product that is no longer sold, as well as a ton of "payment processed" letters for products I bought 4-5 years ago. This morning, an unauthorized payment showed up in my bank account, for under 2 dollars, a currency conversion from Euros from "EcoPay" (a Paypal type company we have never used). We didnt make this charge. We cancelled the card on the bank's reccomendation, as these minimal unauthorized charges are an indication that a credit card/account are being "probed". Check your online statements! Moyra

Oh my gawsh. Guess I better be on the lookout in 2009. :P