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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)
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Hi Gang!
Please stay calm. I'm getting in contact with DebbieM about this so that she can set this out. Untill then, please keep calm this will be fix soon as possible. :)
Ryuslilangel
Poser Moderator
Message edited on: 08/02/2005 21:10
_____________________
.::That which does not kill us makes us stronger::.
-- Friedrich Nietzsche
I just made a purchase, and got receipts from three of my REALLY old purchases. Yup, something is definitely up. To add more to this, it seems to be working its way up from oldest to newest purchases, and they are still trickling in since I made a purchase about an hour or two ago.
Message edited on: 08/02/2005 21:30
This morning I had MySQL problems that I reported in Community Forum and tonight I have messages from Renderosity ebot for purchases that are a couple of years old being purchased today! I reported that in Community Forum and Ryuslilangel directed me here. Is an ebot gone wild! And even though nothing says I am being charged, I will check my method of paying just for caution. Nothing said I was charged, just that it was marked as paid and gave me a link. Did anyone get the normal email that you get from here? Or were all messages from the ebot that has been programmed wrong?
I immediately IM'd Clint when I found 5 in a row... from 5 years ago. PhilC: your Belly Dancer and Lady Knight with Horse were among them. ;) I'm hoping that it is just an ebot glitch, but why would it be starting from the beginning of our sales records? And why are some of us getting ebots on dozens of items and some of us only a partial handful of our purchases? If it was a hacker, he should be working from recent records where all the most expensive items are, unless he is a collector and wants all those items no longer on the store shelves. Or, maybe... this is a Y2K glitch! Are all the sales from the year 2000? Carolly
Haha, I just got a receipt for a texture I bought by Byte Me OK. Hope you guys can get this fixed soon...and I know now to stay on Marque's good side. ;) SnowS
my DeviantArt page: http://snowsultan.deviantart.com/
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I do not speak as a representative of DAZ, I speak only as a long-time member here. Be nice (and quit lying about DAZ) and I'll be nice too.
Hi Everyone, The problem was a system glitch, and the programmers fixed this last night as soon as they were made aware of it. Please rest assured that you have not been charged anything. We dont store credit card information on our servers, so there is no way that youd ever be charged unless you physically made the order and entered your CC info. Thank you for your patience. I apologize for the inconvenience. Deb
Debbie M.
Thanks, got to do a perc and mantle then if that clears I will have to pay to drop a well in and septic. We climbed up the hill and turned around and it was an awesome view. Keep your fingers crossed that I can get the land next to it as well. Will be a lot of work but will be worth it in the long run. Marque
I got these letters also, for a 5 year old product that is no longer sold, as well as a ton of "payment processed" letters for products I bought 4-5 years ago. This morning, an unauthorized payment showed up in my bank account, for under 2 dollars, a currency conversion from Euros from "EcoPay" (a Paypal type company we have never used). We didnt make this charge. We cancelled the card on the bank's reccomendation, as these minimal unauthorized charges are an indication that a credit card/account are being "probed". Check your online statements! Moyra
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ago???? Have an email in to the store, hope I didn't get charged twice for this item, it's showing up as paid today along with another item I bought when we were still using posette??!! Marque