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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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Subject: Please reset

mksjuliana opened this issue on Nov 20, 2005 · 4 posts
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mksjuliana ( ) posted Sun, 20 November 2005 at 3:39 PM · edited Sat, 21 September 2024 at 9:08 PM

My computer has been down for about two months and I had a gift certificate that just expired. Is it possible to have that reset? Also, I have already downloaded my items the allowed 3 times, but have had to re-install my operating system and no longer have them on my hard drive. Is it possible to reset those as well? Thank you so very much, Julie

Debbie M. ( ) posted Sun, 20 November 2005 at 6:18 PM

Hi Julie, You're all reset. Glad to see your computer is up and running again. Deb

Debbie M.

mksjuliana ( ) posted Sun, 20 November 2005 at 10:35 PM · edited Sun, 20 November 2005 at 10:37 PM

THANK YOU THANK YOU! Is it possible to get an extension on the gift certificate that just expired?

Message edited on: 11/20/2005 22:37

Debbie M. ( ) posted Sun, 20 November 2005 at 10:39 PM

You're very welcome Julie. I'm sorry, but it isn't possible to extend Gift Certificates. They're good for one year before they expire. Deb

Debbie M.

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