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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 8:04 am)

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Subject: how the heck do i download what i paid for???

DarkEdge opened this issue on Jul 24, 2006 · 4 posts
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DarkEdge ( ) posted Mon, 24 July 2006 at 6:36 PM · edited Mon, 23 December 2024 at 7:38 AM

okay got your receipt of my monies for order #111078991, now how in the heck do i download it...and yes i need it right now! lol! deadline looming.

i click on the link taking me to the order page and don't see squat about how to download my order! can someone please help me!

Comitted to excellence through art.

GreenLeafCat ( ) posted Mon, 24 July 2006 at 6:57 PM

I'm no expert, but when I click on the order link in the email, it takes me to a page that shows all the items in the order.  Next to the name of each item are file names with underlines --- these are the links to the files which can be downloaded.

You can also get there by clicking My Account and then on the order number.

hth

Sonia

DarkEdge ( ) posted Mon, 24 July 2006 at 7:04 PM

Quote - You can also get there by clicking My Account and then on the order number.
hth

Sonia

yes, i've done that and it takes me to a page that shows the status as: paid, unshipped (that means to me they got my money) ...then under the ship method heading it has nothing. then below that it tells me what i purchased and that the download is pending (???).

i thought that the 24hr pending notice on items purchased had to do with renderosity receiving it's monies for services rendered, and with receipt of those monies then the services would be, well... rendered.

i think i forgot my decoder ring at work today. :P

Comitted to excellence through art.

ClintH ( ) posted Mon, 24 July 2006 at 9:25 PM

Hi mrpeabody, I replied to your E-Mail...Your all set.

Let me know if you need anything else.

Thanks for shopping with us!

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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