Mon, Dec 23, 7:38 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 6:46 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: how the heck do i download what i paid for???


DarkEdge ( ) posted Mon, 24 July 2006 at 6:36 PM · edited Fri, 29 November 2024 at 2:21 AM

okay got your receipt of my monies for order #111078991, now how in the heck do i download it...and yes i need it right now! lol! deadline looming.

i click on the link taking me to the order page and don't see squat about how to download my order! can someone please help me!

Comitted to excellence through art.


GreenLeafCat ( ) posted Mon, 24 July 2006 at 6:57 PM

I'm no expert, but when I click on the order link in the email, it takes me to a page that shows all the items in the order.  Next to the name of each item are file names with underlines --- these are the links to the files which can be downloaded.

You can also get there by clicking My Account and then on the order number.

hth

Sonia


DarkEdge ( ) posted Mon, 24 July 2006 at 7:04 PM

Quote - You can also get there by clicking My Account and then on the order number.
hth

Sonia

yes, i've done that and it takes me to a page that shows the status as: paid, unshipped (that means to me they got my money) ...then under the ship method heading it has nothing. then below that it tells me what i purchased and that the download is pending (???).

i thought that the 24hr pending notice on items purchased had to do with renderosity receiving it's monies for services rendered, and with receipt of those monies then the services would be, well... rendered.

i think i forgot my decoder ring at work today. :P

Comitted to excellence through art.


ClintH ( ) posted Mon, 24 July 2006 at 9:25 PM

Hi mrpeabody, I replied to your E-Mail...Your all set.

Let me know if you need anything else.

Thanks for shopping with us!

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.