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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Jonathan Lynn's "Mars Suit for V3" is missing required updates


WilberPost ( ) posted Fri, 04 August 2006 at 10:47 PM · edited Mon, 03 February 2025 at 2:01 PM

I just downloaded and installed Jonathan Lynn's beautiful "Mars Suit for V3."

Per the product advertisement, http://www.renderosity.com/mod/bcs/index.php?vendor=lynnJonathan the suit is supposed to work with Michael 3 as well, however, per http://www.renderosity.com/mod/bcs/index.php?ViewProduct=20879 apparently some updates must be downloaded first. Unfortunately, none of the update links work; they all lead to "page not found." Can you help?

http://www.posergrafx.com/Files/MarsSuit/M3_MarsSuitCr2Update.zip

http://www.posergrafx.com/Files/MarsSuit/MarsSuit_MorphUpdate.zip

http://www.posergrafx.com/Files/MarsSuit/MarsSuit_MorphUpdate.zip

Thank you.

-- WP

 



mendyh ( ) posted Fri, 04 August 2006 at 11:17 PM

I'm forwarding this post to the person that can help you.

Hope to have this resolved for you before long.  Keep in mind, since it is late, she may not check her email until morning. 

I apologize for the inconvenience. 

Mendy H.

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"


WilberPost ( ) posted Fri, 04 August 2006 at 11:35 PM

Quote - I'm forwarding this post to the person that can help you.

Hope to have this resolved for you before long.  Keep in mind, since it is late, she may not check her email until morning. 

I apologize for the inconvenience. 

Mendy H.

I understand. Thank you for your assistance.

-- WP



mendyh ( ) posted Sat, 05 August 2006 at 12:35 PM

Hi, Jonathan,

I think Clint H. has checked into this for you.  Let me know if that's not the case.

Thank you,

 

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"


WilberPost ( ) posted Sat, 05 August 2006 at 5:47 PM · edited Sat, 05 August 2006 at 5:48 PM

I heard from Clint today. He's attempting to contact the vendor (Jonathan Lynn). Clint told me to let him know if this isn't resolved within 72 hours.

Note I tried sending the vendor an e-mail myself, which immediately bounced back as undeliverable. The vendor's website is gone as well; I hope he's okay.

Anybody know an alternative source for these ancillary files?

Thanks.

-- WP



mendyh ( ) posted Sat, 05 August 2006 at 11:36 PM

I'm not sure of an alternative source for the file, but you can utilize site mail to contact the vendor.  All you need is their username.  Just a  thought.

Thanks,

Mendy H.

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"


WilberPost ( ) posted Sun, 06 August 2006 at 10:01 AM

Quote - I'm not sure of an alternative source for the file, but you can utilize site mail to contact the vendor.  All you need is their username.  Just a  thought.

Thanks,

Mendy H.

For what it's worth, I just sent a site mail to "lynnJonathan," though I don't know if that's his username or not.

That said, having spent $15 in an what's turning out to be an incomplete product, I was assuming you guys were already exploring these avenues. No offense, but I don't think this should be my problem to solve.

-- WP



ClintH ( ) posted Sun, 06 August 2006 at 10:23 AM · edited Sun, 06 August 2006 at 10:26 AM

Hi Wilber, I explained in my E-Mail that you would be properly taken care of if the vendor didnt respond in 72 hrs. I facilitated the communications with the vendor through E-Mail.

Support for products is provided by each individual vendor at Renderosity. If we are not able to obtain support the product will be removed from the MarketPlace and refund will be issued for your purchase.

 

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



WilberPost ( ) posted Sun, 06 August 2006 at 10:38 AM

Quote - Hi Wilber, I explained in my E-Mail that you would be properly taken care of if the vendor didnt respond in 72 hrs. I facilitated the communications with the vendor through E-Mail.

Support for products is provided by each individual vendor at Renderosity. If we are not able to obtain support the product will be removed from the MarketPlace and refund will be issued for your purchase.

 

Thank you for the reassurance, Clint. I have no doubt that Renderosity will make good on the financial aspect. I'm just a little perturbed that it appears to be up to me to track down the vendor.

-- WP



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