Forum Moderators: wheatpenny, TheBryster
Vue F.A.Q (Last Updated: 2024 Dec 13 6:58 am)
I must have been really lucky (or one of the first 100 or so to buy) - mine downloaded in about 45 minutes. Can't get the Extras CD though - bad link.
LVS - Where Learning is Fun!
http://www.lvsonline.com/index.html
What's even worse, is many are reporting at e-on's forums after umpteen hours of downloading they are receiving a message saying the file is corrupt.
Mine's now on it's 4th try, running since 9pm last night. It's about 60% done. I'm on my 4th attempt because I thought the downloader had stalled. The progress bar didn't seem to be moving at all. When checking whether the downloader was still running, Macs are reporting the application has stalled. I performed a "force quit" and tried again. Several times. It keeps showing as stalled.
Imagine how I felt when I finally discovered Mac users posting at e-on's forums, that even though it's reporting as stalled, the application is still running. Maybe if I hadn't stopped the download when I began at 1:30pm yesterday, I'd have V6I downloaded by now. Maybe.
Now that we are heading into a weekend & most of us only have 5 days to complete this download from when we received our DL links, I'm getting increasingly concerned. Obviously e-on should offer extended download time for everyone experiencing trouble, but will they? Will we have to wait until Monday to see what alternate plan(s) e-on will offer (if they do) and if so, when will this opportunity be in place?
If I thought I'd have success getting through via a phone call, I'd give it a try. But I know from reading various posts e-on is beyond swamped and when folks do get through on the phone, they are being told to call back in a few days.
I'm trying to be understanding but as a new Vue user, I have to admit this is not making the best impression on me nor is it giving me much of a comfort zone regarding e-on's customer support. With all the problems being reported:
major snafu inputting serial#'s
bad download links
download timeouts
corrupted files after numerous hours of downloading
server overload
Mac installers reporting as stalled
Extras CD not downloading (or bad link)
......they must be aware of all the trouble this pre-release is experiencing. Yet so far, I couldn't find anything posted from e-on as to what they plan to do to help their customers achieve a successful download.
Or have I missed something that any of you have seen and can share?
I dare you, while there is still time, to have a magnificent obsession. --William Danforth
fixer, sorry to be so stupid but what do you mean by the extended version and why did my email say:
" This download location will remain valid for the next 5 days. Please be sure to download all files below within the next 5 days." ?
I dare you, while there is still time, to have a magnificent obsession. --William Danforth
Well I could be wrong here!
When I completed my order, they gave me just 24 hours to download it or it's gone!
I then got an e-mail saying I had 5 days to get it but that only had the download link to the extras on it which I'm currently downloading now!
As I say I could have got it mixed up but I was definitely only given 24 hours to get the main programme!!
Injustice will be avenged.
Cofiwch Dryweryn.
Ah, OK fixer & thanks for the reply. My email that I quoted above, was both for V6I and the ExtrasCD.
I sure hope I really do have 5 days because at this rate, I am going to need it!
I was so hoping I would have everything downloaded and installed so I could begin learning and playing over the weekend.
Now I'm not so sure if it will be possible.
I dare you, while there is still time, to have a magnificent obsession. --William Danforth
Well I have found out that not having the content CD doesn't make much difference, I just posted a VERY quick image I did using a boat and aircraft in the main programme but I got a message saying that they weren't installed even though they were showing in the objects part. Anyway it gave the option of browsing for them so I pointed to the same thing in V5I and it loaded from there so it looks like the content is pretty much what was in Vue 5 anyway!!!!
Injustice will be avenged.
Cofiwch Dryweryn.
Why OOOOOOOOOO Why don't they just burn the program to Cd along with the extras and cut sout all this mad behaviour that is happening with downloads. What would a few extra days mean knowing we would get the product on cd of which I am patiencly waiting to get instead of being tied up in this mess everyone is in now. :)
ïÏøçö
hello
i see i am not alone to have some big BIG trouble to download the new vue
i bouy the vue6I yesterday i can download the little part of 336K with no trouble but now i can start the download of the big part even none 1% if you 16% you are lucky
is there a patch or a combo to do before begining the download??
thx for help very much
Manu
I'm on 26% now but with 25 hours still to go according to the timer.
I call this really bad planning, surely they must have realised what a big rush they would get once they announced you could get it! You would think they would have made sure they had enough bandwidth or whatever it is they needed for speedier downloads!!
Injustice will be avenged.
Cofiwch Dryweryn.
After almost 24 hours to the second, I finally have V6I downloaded and installed. Whoohoo!!!
Now to try and get the ExtrasCD downloaded. Hopefully e-on has fixed the corrupt file problems many have been reporting on this portion.
To those of you still waiting, hang in there & I'll be sending lots of magical mojo your way in hopes you have yours soon too!
I dare you, while there is still time, to have a magnificent obsession. --William Danforth
LMcLean if you wait for the boxed version you will probably be waiting a long time. the downloading thing is working very very much faster today. the content extras thingy will come soon (I emailed eon and they told me) so go on get it. YOu know you want it. Love esther
I aim to update it about once a month. Oh, and it's free!
I got lucky I guess. I managed to download Vue 6 in only about 2 hours time, and install with no problem, then when I finally got connected to the Extras CD link (that took a while) downloaded it in just over 3 hours total.
What frustrates and irritated me is that the Extras CD and Objects Content is almost identical to what came with Vue 5 on the Extras CD, so I could have saved all that download time instead of downloading the same old files had I known. Maybe they should just make a difference file of Extra stuff, for those who already have the files from Vue 5 still?
We all want something beautiful
Man, I wish I was beautiful
When everybody loves me, I will never be lonely
Counting Crows
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Hi
I purchased Vue 6 six hours ago. Downloading Part 1 of two -> 16% ....
Any experiences how long it takes until Vue 6 will run on my computer?
Cheers - Oliver