Fri, Sep 20, 7:35 AM CDT

Renderosity Forums / Vue

All Forums

Welcome to the Vue Forum

Forum Moderators: wheatpenny, TheBryster

Vue F.A.Q (Last Updated: 2024 Sep 20 5:40 am)




 

Subject: Renderosity not responding to my email - after deleting my account history

bushy opened this issue on Jan 04, 2007 · 7 posts
Back to Forum Print
bushy ( ) posted Thu, 04 January 2007 at 12:49 PM · edited Sat, 10 August 2024 at 7:20 AM

I sent the following email on 29/12/06 as still have not received any response - has anyone had the same thing happen to them? - please see the email below.

Can you please advise what has happened to my account! I have just logged on to look at my wish list and I need to re-download some of my previous purchases as some of the files are corrupt. However my account doesn’t show my purchase history – looks like it has been deleted as has my wish list. If this is the case I must say I am not very impressed – I may not have purchase anything for awhile, but if that’s why my they’ve been deleted I must say I am very disappointed as I have brought a fair amount from renderosity in the past and if my details are on restored I will not look to use/purchase from you in the future.

* *If this was done in error…then please accept my apologies for sounding off.

* *Regards,

* *John

nruddock ( ) posted Thu, 04 January 2007 at 3:23 PM

You'd be better off posting this in the MarketPlace Customer Support forum (which the people who can help do read).

ClintH ( ) posted Thu, 04 January 2007 at 4:11 PM

Hi bushy, I checked and we do not have any order history under the member name of bushy.

If you can provide me with an order ID for a past purchase i'll be happy to look into this for you.

 

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

ClintH ( ) posted Thu, 04 January 2007 at 4:20 PM

Bushy, Check under your other account of BUSHY8996.

You should be all set.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

ClintH ( ) posted Thu, 04 January 2007 at 4:21 PM

I also reset your downloads.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

BUSHY8996 ( ) posted Fri, 05 January 2007 at 4:24 AM

Thanks Clint - I feel such a fool....Sorry

ClintH ( ) posted Fri, 05 January 2007 at 5:01 PM

Its Ok - No problem at all.
Thanks for shopping with us!

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.