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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Dec 23 7:38 pm)



Subject: To all my Customers... PLEASE READ!!


-renapd- ( ) posted Sat, 04 August 2007 at 11:28 AM · edited Tue, 24 December 2024 at 7:08 AM
Site Admin

This morning I suffered a major PC crashing while trying to add extra memory... lots of my PC hardware has been burnt and I won't have access to my data for the next few days.. technician will come on Monday and no idea how long it will take to replace all defected parts!

Please be patient with me if I don't send you the bonus files of your purchases if the case applies till my PC is restored as I don't have access to my links, data or email. I will take care immediately of all that as soon as all is back to normal some time by the end of next week!

I logged in from my son's PC to post this message so none of you thinks I'm neglectful.. just forced by the circumstances to get out of schedule and without a PC for some days! :(

Periodically I will be able to check the site when my son is not using his own equipment.. so in case of an emergency I can always be reached via Renderosity site mail..

I apologize for the inconvenience and I thank you all for your support as this is going to be one of the worst weekends in many years for me... hard to be at home without a PC! :(

Same as everything else.. my true story gallery series ( Lake of Sorrows) will suffer the concequences of this crash too... I won't be able to post a new episode till my PC is running again...  I beg for your understanding!

Wishing you all the best of a weekend and hopefully none else will suffer from the same curse...

Sincerely,
Rena



[[MyGallery] [MyStore]
"Collect moments, not things."


stormchaser ( ) posted Sat, 04 August 2007 at 11:40 AM

Ooh, that's gotta hurt!!
Hope everything works out OK Rena, at least you backed up all your files!



Unicornst ( ) posted Sat, 04 August 2007 at 12:11 PM

**I'm with Stormchaser. OW, that hurts!

I, too, hope they can recover everything for you and soon.

Perhaps an appeal to the admins to temporarily make this a sticky, considering the amount your sales that have a bonus that needs to be sent, would be in order as well. Makes for less irate customers that don't look through long lists of forum threads. Just a suggestion. smiles
One other thing. Maybe an announcment in the Community Forum as well?**


thefixer ( ) posted Sat, 04 August 2007 at 12:29 PM

Been there, feel for ya!!
Hope you get it all sorted soon!!

Injustice will be avenged.
Cofiwch Dryweryn.


Dave-So ( ) posted Sat, 04 August 2007 at 12:39 PM

Hi Rena,

That is truly a bad deal. Hope it all works out quickly and the PC guy doesn't charge you too much :)

This is one case where you don't want o sing "Thanks for the Memories"

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854



SoulTaker ( ) posted Sat, 04 August 2007 at 2:13 PM

sorry to hear.


Jumpstartme2 ( ) posted Sat, 04 August 2007 at 2:21 PM

I'll make this a sticky for ya Rena till you can get sorted, and the thread doesn't get swallowed. 😉

~Jani

Renderosity Community Admin
---------------------------------------




Acadia ( ) posted Sat, 04 August 2007 at 4:59 PM

Ouch! I hope they can fix it for you and that you haven't lost any data.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi



Unicornst ( ) posted Sat, 04 August 2007 at 10:23 PM

**Good service, there, Jumpy.   ** 👍     😄


Fyrene ( ) posted Sun, 05 August 2007 at 1:05 AM

Sorry to hear about your PC problems, Rena. Hope everything works out! hugz

****


Jumpstartme2 ( ) posted Sun, 05 August 2007 at 1:41 AM

Thanks Uni, and it was due to that good idea of yours 😉 :thumbupboth:

~Jani

Renderosity Community Admin
---------------------------------------




KarenJ ( ) posted Sun, 05 August 2007 at 3:41 AM

Oh no Rena!! I hope it gets fixed very quickly... I feel your pain!


"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire


SAMS3D ( ) posted Sun, 05 August 2007 at 4:32 AM

Oh Rena, I am sorry.  The same thing happened to me about 2 years ago.  I hope it works out better for you once the tech is there.  Sharen


drifterlee ( ) posted Sun, 05 August 2007 at 7:30 PM

Good luck! Mine overheated a few months ago and took out my slave drive. A piece of dust got under the heat sink and the CPU overheated. Pull out your hard drive and put it in another PC it is compatible with. You might be  able to save your data. Hugz, Sherrie


1010 ( ) posted Sun, 05 August 2007 at 10:14 PM

Just awful Rena. Wishing all goes well for you! hugsssssss

http://creationsbydawn.net


Jennyver ( ) posted Mon, 06 August 2007 at 1:42 AM

Good luck with this


JOELGLAINE ( ) posted Mon, 06 August 2007 at 3:10 AM

I am a customer of yours from way back, and have had PCs crash on me, so I sympathize very much with you!  I will send the best wishes to you so all will be well as soon as possible!  I'm sure all that read this announcement of bad news WILL be most sympathetic to your problem.  We've all had problems of similiar nature, and it IS a problem of the media.  Good luck, Rena!

I cannot save the world. Only my little piece of it. If we all act together, we can save the world.--Nelson Mandela
An  inconsistent hobgoblin is the fool of little minds
Taking "Just do it" to a whole new level!   


-renapd- ( ) posted Mon, 06 August 2007 at 4:46 AM
Site Admin

Hi guys... PC is at the shop and thank God hard drives were not damaged... as long as I have my RUNTIME salvaged... everything else is minor loss replacable just by money! I feel a lot better knowing that now! Phew!
Things look like I'm heading for a brand new PC... hopefully by Friday I'll have a new system in my hands and  by mid weekend I'll be back on schedule..  fingers crossed!

My biggest consolation at present is the fact that at least I can log in from my son's PC once a day here at Renderosity and keep in touch...  it's much better than being totally cut off...

Thank you all for your understanding and support! It means to me a lot!

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."


drifterlee ( ) posted Mon, 06 August 2007 at 4:09 PM

Glad you saved your drives!!!!!! You should be able to restore all your stuff.


JOELGLAINE ( ) posted Mon, 06 August 2007 at 4:19 PM

Hooray for SAVED DATA! YAAAAAAAAAAAAAAAAAAAAAAAAAY! Whew--that's great news!  The thought of you having to redo all your staggeringly wonderful work makes me sick to my stomach.

IT'S HAPPY DANCE TIME!:thumbupboth:

I cannot save the world. Only my little piece of it. If we all act together, we can save the world.--Nelson Mandela
An  inconsistent hobgoblin is the fool of little minds
Taking "Just do it" to a whole new level!   


hmatienzo ( ) posted Mon, 06 August 2007 at 9:50 PM

Ouch!!

L'ultima fòrza è nella morte.


kobaltkween ( ) posted Wed, 08 August 2007 at 9:48 PM

whuff!  glad it's not too bad and you haven't lost so much.  and it's a much better announcement than i was fearing.  so yay!  not dire enough for you to leave marketplace!



-renapd- ( ) posted Fri, 10 August 2007 at 3:12 AM
Site Admin

OK guys... I'm back and fully running on a brand new PC! :)

Installations have been completed... bonus files that were due were sent to my clients... everything is back to normal again! Phew! :)

Thank you all for your support and the moderators even more for helping me out on this crisis and making my message sticky while it lasted...

No need to be sticky anymore.. I'm in debt for your help and I thank you with all my heart! :)

Now back to my piled up projects full speed... hooray!!!  :)

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."


JOELGLAINE ( ) posted Fri, 10 August 2007 at 4:38 AM

Yaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaay!  I'm dancing like a monkey now! Happy,happy,happy!

I cannot save the world. Only my little piece of it. If we all act together, we can save the world.--Nelson Mandela
An  inconsistent hobgoblin is the fool of little minds
Taking "Just do it" to a whole new level!   


Jumpstartme2 ( ) posted Fri, 10 August 2007 at 4:21 PM

Thank goodness you didn't lose anything, glad to have ya back Rena!  :thumbupboth: I'll unsticky ya now 😉

~Jani

Renderosity Community Admin
---------------------------------------




Acadia ( ) posted Fri, 10 August 2007 at 4:29 PM

Glad you got it all sorted out and that your hard drive wasn't damaged.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi



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