Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
messenger, Please make sure that you are putting the Gift Certificate code in the GIFT CERTIFICATE field and not the coupon code field, that was the problem Marque was having as well as a few other members. Also be sure there are no leading or trailing spaces in the code when you copy and paste it into the Gift Certificate field. Let me know if you continue having problems.
lindans,
Your $5.00 was taken off your order total. The email receipt you get shows you the WHOLE order total but if you go to your account and look at the order you will see the gift certificate was applied. The order total was $15.35, minus the $5.00 Gift Certificate and your paypal payment was for $10.35 so yours worked correctly.
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
http://www.renderosity.com/news.php?viewStory=13818
Gina Harris
MarketPlace Admin