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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 04 4:57 am)

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Subject: Order Number 111356946

SilverLynx opened this issue on Feb 13, 2008 · 5 posts
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SilverLynx ( ) posted Wed, 13 February 2008 at 10:16 PM · edited Tue, 04 February 2025 at 10:38 AM

Grrrr, I just made a purchase for $22.66 and put in coupon code 021108LOVE14P14 for the 14% off but it looks like it didn't take it for some reason. I paid with credit account option, don't know if that makes a difference or not. Sorry to be a pain 😉

Silver Lynx

GinaH ( ) posted Thu, 14 February 2008 at 10:11 AM

Hello,

You actually ended up paying with instore credit, not your credit card. Just make sure in the future when using a coupon code to copy and paste it into the 'Coupon' area and that you press 'Apply'

Regards

Gina Harris
MarketPlace Admin

SilverLynx ( ) posted Thu, 14 February 2008 at 10:26 AM

Hi Gina,

Sorry, I meant I used instore credit. But I swear I applied the coupon it just wasn't there in the final and I didn't get the discount. I'm almost positive I saw it before I finalized and the different amount is what made me notice it. Does paying with instore credit wipe out coupons?  What should I do?

GinaH ( ) posted Thu, 14 February 2008 at 3:05 PM

Hello,

No, using instore credit does not wipe out coupons, but I've credited back to your account the 14% coupon.

Thanks

Gina Harris
MarketPlace Admin

SilverLynx ( ) posted Fri, 15 February 2008 at 12:16 AM

Thanks Gina! I'll make sure they stay before I complete from now on.

Hope you had a wonderful valentine's day and got lots and lots of chocolate :wub:

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