Tue, Feb 4, 10:38 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 04 4:57 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order Number 111356946

SilverLynx opened this issue on Feb 13, 2008 · 5 posts
Back to Forum Print
SilverLynx ( ) posted Wed, 13 February 2008 at 10:16 PM · edited Tue, 04 February 2025 at 8:15 AM

Grrrr, I just made a purchase for $22.66 and put in coupon code 021108LOVE14P14 for the 14% off but it looks like it didn't take it for some reason. I paid with credit account option, don't know if that makes a difference or not. Sorry to be a pain 😉

Silver Lynx

GinaH ( ) posted Thu, 14 February 2008 at 10:11 AM

Hello,

You actually ended up paying with instore credit, not your credit card. Just make sure in the future when using a coupon code to copy and paste it into the 'Coupon' area and that you press 'Apply'

Regards

Gina Harris
MarketPlace Admin

SilverLynx ( ) posted Thu, 14 February 2008 at 10:26 AM

Hi Gina,

Sorry, I meant I used instore credit. But I swear I applied the coupon it just wasn't there in the final and I didn't get the discount. I'm almost positive I saw it before I finalized and the different amount is what made me notice it. Does paying with instore credit wipe out coupons?  What should I do?

GinaH ( ) posted Thu, 14 February 2008 at 3:05 PM

Hello,

No, using instore credit does not wipe out coupons, but I've credited back to your account the 14% coupon.

Thanks

Gina Harris
MarketPlace Admin

SilverLynx ( ) posted Fri, 15 February 2008 at 12:16 AM

Thanks Gina! I'll make sure they stay before I complete from now on.

Hope you had a wonderful valentine's day and got lots and lots of chocolate :wub:

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.