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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Refund On Order


DarkAngelGrafics ( ) posted Sun, 31 August 2008 at 6:05 PM · edited Thu, 03 October 2024 at 12:27 PM

Please refund my order # 111454750

I has problems to use this product in Poser 7 german and contacted the vendor but he can not help me.
Thanks in advance,
Angela


StaceyG ( ) posted Sun, 31 August 2008 at 7:03 PM

Hello,

As per our policy on the refund page, the vendors approve refunds on their products. The vendor will need to contact us at store@renderosity.com with the information if they agree to a refund.

Thanks


DarkAngelGrafics ( ) posted Mon, 01 September 2008 at 10:02 AM

Thank you Stacey, I will contact the vendor and given the information.

Angela


StaceyG ( ) posted Mon, 01 September 2008 at 12:04 PM

Hello,

We received the email from the vendor and I have now refunded this order in the form of instore credit.

Thank you


DarkAngelGrafics ( ) posted Mon, 01 September 2008 at 2:51 PM

Thank you very much for your help, Stacey :) Have checked my instore credit, and it´s all right. Thanks again,
Regards
Angela


StaceyG ( ) posted Mon, 01 September 2008 at 4:03 PM

You are very welcome:)


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