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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:07 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
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Subject: Refund On Order

DarkAngelGrafics opened this issue on Aug 31, 2008 · 6 posts
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DarkAngelGrafics ( ) posted Sun, 31 August 2008 at 6:05 PM · edited Wed, 20 November 2024 at 10:14 AM

Please refund my order # 111454750

I has problems to use this product in Poser 7 german and contacted the vendor but he can not help me.
Thanks in advance,
Angela

StaceyG ( ) posted Sun, 31 August 2008 at 7:03 PM

Hello,

As per our policy on the refund page, the vendors approve refunds on their products. The vendor will need to contact us at store@renderosity.com with the information if they agree to a refund.

Thanks

DarkAngelGrafics ( ) posted Mon, 01 September 2008 at 10:02 AM

Thank you Stacey, I will contact the vendor and given the information.

Angela

StaceyG ( ) posted Mon, 01 September 2008 at 12:04 PM

Hello,

We received the email from the vendor and I have now refunded this order in the form of instore credit.

Thank you

DarkAngelGrafics ( ) posted Mon, 01 September 2008 at 2:51 PM

Thank you very much for your help, Stacey :) Have checked my instore credit, and it´s all right. Thanks again,
Regards
Angela

StaceyG ( ) posted Mon, 01 September 2008 at 4:03 PM

You are very welcome:)

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