Vue7Complete on Vista Ultimate 64 :By clicking on the "save picture" sybmol nothing happens.Neither in main view nor in screen view.Render to disk can only save to default file.I cannot change my saving path.It happens with the 2 latest builds.(Same post at e-on Software)

That's strange.  Wish I had a suggestion, but it could be a Vista thing.  I'd open a ticket with e-on. 

That is really strange. If you really want to save that image you just rendered, the only suggestion I can offer is for you to grab a screenshot (press "print screen" key) and paste it in photoshop or similar. This doesn't solve your problem but at least you don't lose your image.

Even right click on render => save Picture  command doesn't work.

The classical question: are you running Vue by right clicking and chosing "run as admin"?

To make shure I just did this: right click at vue icon,run as Administrator,did a quick test render ... nope . Can't save. The only option that works is render to disk ,but with out beeing able to change preset filename and path.

Big mystery...
Last call: what about if you go File -> Export picture -> Save color picture?

Nothing,cannot access to menue as long as the render display is open.When rendering in main view nothing happens - not even by hitting Ctrl+F8 .

Quote - "cannot access to menue as long as the render display is open"

But you can close the render display and then go to File->Options->Export. It'll know you want to export the last render.

*File->Options->Export  ??? * I close render display and go to file > Export Picture> Save Color Picture  ... but nothing happens here not even with Ctrl+F8. thank you for beeing so patient I will try a reinstall.

Good luck!

Thanks , reinstall didn't help. Well now I will contact e-on support.

I'm running Vue 7 Infinite on Vista 64bit Ultimate - and usually it's working without problems.
Reading your post, i gave it a try, to simulate your problem.

And i really succeeded - i've noticed, too, that there is no saving of the render possible after choosing "save picture" - in a certain case ...

Usually working with Vue 7 i DON'T run into this problem.
Because when i start on a new image or just playing around to maybe find something interesting which could be worth to keep as a base for a new image, i don't save it and i don't use full render, just previews, as long as i don't think it's worth while to do so.
Everything else wihout a result i just erase and start on something new.

Now, what i did, i just used the base atmo settings on a fresh scene, threw a sphere in and then set it to render in at least "Final" render quality settings (it doesn't matter, what your scene looks like or what objects it includes) and here i'm with the same problem - i CAN'T save the rendered image !!??

There was a simple solution to this - i just had to save the scene - not the render - at least once and i was able to save the rendered image without problems !
You don't even have to re-render the image - just after the first final render, i closed the finished image window, saved the scene to harddisk and just hit the "F8" key to recall the last render and chose "save picture" and the saving browser appeared rightaway ...

I don't know, if this is related to Vista only, but it happens to me on my Vista 64bit Ultimate, too. Can't speak here for someone using Windows XP or just 32bit version of those operating systems.
But it seems to me more related to the new Vue 7 versions, because running Vue 6 Infinite, i have no problems, to save a fully rendered image rightaway, even if it's scene isn't saved at least ones like needed right now in Vue 7 ...
This should be no problem to be fixed by the Vue 7 programmers team, since they've got it working in Vue 6 - so why not in Vue 7, too ....  ;-) ....

Hope this might be helpful in your case ... i believe, that most of the Vue 7 users never run into this problem, because usually the users only save their rendered images after the scene setting is finished - and they have at least saved the scene a few times, to make sure, not to loose any good progress ...

Sorry ,your solution sounds brilliant but didn't work for me.I indeed CAN save save renders from prebuilt scenes but not from my own made scenes.The e-on people wrote that they were unable to reproduce my problem.

Sorry to hear, that your problem is more complicated than i've expected ...

So you're saving your own scenes to hard-disk and still after that a rendered image of this scene won't save ? But loading other prebuilt scenes will allow you to save the rendered image ?

A weird sounding problem, definitely ... sorry, no idea from my side right now ...

Maybe it would be helpful to e-on programmers, if you could include a video recorded with a desktop-cam program (those ones being used for tutorial-movies), go step by step through the process of saving a rendered image from a pre-built scene and do the same with your own scene and render, not being able to save the image.
Maybe that way, they could get an idea, even if they can't reproduce it themself, but could visually watch the error happen on your system and Vue version ... ?!

?????
Quote - "I indeed CAN save save renders from prebuilt scenes but not from my own made scenes"

Really?! That's even stranger. But then, in this case, why don't you start your scenes from a prebuilt one? I mean, open a prebuilt one, change it to your liking and make it your scene. Can you save a render this way?

Quote -
There was a simple solution to this - i just had to save the scene - not the render - at least once and i was able to save the rendered image without problems !

Save the scene first.
Vista 64 also.

It is even getting more strange : I cannot save renders from Sample 1 "Autumn" but I can save from Samples 2 "Ecolo-Go" .As you can see I have starded trying out every single scene.Trying animation is also one thing I have to try . Havn't done yet but I will.

But have you tried like I said? I mean, you don't have to start a new scene from the default empty Vue scene, you can start it from wherever. So, start from "Samples 2" and go from there. Can you save the render?

I must say, I'm really intrigued about this...

Mmh ...

On my Vue 7 Infinite i CAN reproduce, what you've just mentioned - meaning, i load the sample scene "Autumn" - render it, and selecting "save picture" nothing happens, i CAN'T save it either ...
And - loading sample scene "Ecolo-Go" i CAN save it without a problem.

But then, what i did made it working for me:
I've loaded sample scene "Autumn" again - rendered it in "Full" quality - tried to save it - not working again, like the first time and like you've described.
Then i just saved this sample scene with a new name like "Autumn1" - rendered it - and selecting "save picture" finally the save browser appears and i CAN save the render.

Weird .... and you can't reproduce, what i'm doing with your Vue version ??
Wondering ... strange, that i have similar problems like you, but i can get rid of them with a simple scenery save ...

I have started from "Ecolo-Go" (Could save render here) put a Lamppost in it and rendered .I still could save my render .With and without scene saving ."Zero One" render couldn't be saved.I rendered the whole animation.Again I couldn't change filename ,options and pathes.

As fasttam said: Have you saved your scene first?  I've always found that I cannot save a render unless I've saved the scene--which is a pain when I'm just doing small things or just tests of things.

Well that just sucks.  I wonder what could be causing it.  Please let us know if and when the issue is resolved and how it was resolved.

@redtrek : I tried it - yes . But no ,saving the scene before rendering doesn't help.

I did some testrenders :                                                                                                                                                                                                                                                                                                         could save renders = yes                                                                    

Could not save renders = no                                                                    

Sample animations:                                                                             

01_Clouds.vue - Yes                                                                            

02_Land.vue - yes                                                                              

07_Sunrise - no                                                                              

08_WindyHill.vue  - no                                                                         

samples01 :                                                                                   

01_Peaking Through - no                                                                       

02_Above the Clouds.vue - yes                                                                 

04_Cerro Verde.vue - yes                                                                      

10_Undersea.vue - yes                                                                        

12_Hospital.vue - no                                                                           

Samples02 :                                                                                  

01_Tien Shan.vue - no                                                                        

06_Still Life.vue - no                                                                       

Night Flight.vue - no                                                                         

Terrain.vue - yes                                                                             

Toy Train.vue - yes                                                                            

All scene settings are untouched and out of the box .Render settings are "render to screen" at

lowest preset resolution.  

during all that I wonder how to access to Vista Ultimate 64 reg edit .

Click Start button - and there in the search field type "regedit" and push "Return" and the registry editor window opens ....

Quote - during all that I wonder how to access to Vista Ultimate 64 reg edit .

To delete completely your version of Vue in Vista:

(If you're just reinstalling, then you can skip step 5).

1. Uninstall (when available) from the Vista programs and features section. 

2. Delete the "C:Program Filese-on softwareVue 7 Infinite" folder. 

3. Delete the "C:Users(username)AppDataRoaminge-on software" folder. 

4. Delete the "C:Users(username)Documentse-on softwareVue 7 Infinite" folder. 

5. In the registry, delete the following keys: 
       HKEY_CURRENT_USERSoftwaree-on softwareVue 7 Infinite 
       HKEY_LOCAL_MACHINESOFTWAREe-on software 

6. If these .REG files are present, they should be removed: 
       "C:Windowse-on License Server 3.reg" 
       "C:WindowsVue 7 Infinite.reg" 

Additional information: 
The user folder is indeed in "C:Users(username)" on Vista. 
but it's in "C:Documents and Settings(username)" on XP/Win2K. 

For 64bit OS, here are the different application folders depending on your application: 
Vue 7 Infinite is located in "C:Program Filese-on softwareVue 7 Infinite" 
Vue 7 xStream 64bit is located in "C:Program Filese-on softwareVue 7 xStream" 
Vue 7 xStream 32bit is located in "C:Program Files (x86)e-on softwareVue 7 xStream" 

On MacOSX, the application folder is in: 
/Applications/Vue 7 Infinite 
or 
/Applications/Vue 7 xStream 

Still on MacOSX, the user folder is in: 
/Users/(username)/.e-on software/ 

Also, don't forget the temp folder: 

C:Users[your name]AppDataLocalTempeon 

Typically there can be lots of files there, too.

@ chippwalters . thank you for the checklist .

i only have vista 32 bit and had problems with some apps when using UAC ... although from what i read here i cant imagine how this would be the cause.

Disabling UAC was one of the first things I did in Vista.The machine vue is installed has no internet connection so I could  kick out all that windows defender ,firewall ,virus scan- stuff.My problem is still the same also with the new vue update installed.

Then it can't be really Vista related - because i can save rendered images (some like described after a first scene save ...) having Windows Defender, Firewall and AntiVir virus protection program running, too, and UAC off ...
More than mysterious ...

O.K Iuninstalled Vue,cleaned registry,reinstalled vue and it didn't work.One more thing I tried is:I picked up the scenes that worked ,deleted all the elements of that scene and built a complete new scene .I was indeed able to save my render .But when I create a new set from the start (and I save that scene,of course),there is no chance.By the way all other apps I installed work fine.

The e-on support team is not able to reproduce my problem :(  .

I think no one in the entire world would be!... :blink:

thank you for donations of hope ;)

the not-beeing-able-to-reproduce is the worst. but i understand developers when they cannot follow up with fixes if they cant isolate the problem having been in this situation myself. i can only hope that some miracle happens at this stage!

 There is a new update for Complete. I suggest you download and install it. Are you installing the 64-bit version? If you're running Vista 64, be sure and download the correct version. Hope you get things worked out.

I'd be glad to try and do a conference screenshare and take a look at the problem. But, I suspect it would be best if you speak english.

-Chipp

It is all the same with the Vue built I bought and the latest two updates..

Something new in that case.Arnaud @ the e-on forum found a workaround for my problem.As soon the doubleslash is deleted in the render to disc pathoptions , everything works normal again.(.../documents//pictures/...) must be(.../documents/pictures/...).

that's good news ... and another checkpoint to remember for me in future in case things go wrong

Attached Link: https://www.lakeworks.com/forums/vue-7-cannot-save-picture-bug-and-workaround-t948.html