Glad about retro site as can finish download all my old orders and purchased posers.

Quote - I see that the FFB sale ended a day earlier than they said it would-I think it probably is a software glitch, but still...

 I had put in a support ticket yesterday, as a few items went off sale then .

That's why a respectable website has a forum, it's much faster then support tickets. Support wasn't there for the weekend anyway.

I had a problem at RDNA, contacted support and posted in the forums. You can guess through which they took note off and solved the problem first.

" That's why a respectable website has a forum, it's much faster then support tickets."

That's open for debate. DAZ's forum is active like crazy, but we're still told to file a support ticket because the mods can never get ahold of the people in charge. Sure, when there's something relatively minor, they respond, but when it's something really serious, how many foks have actually gotten results by posting in the fora there?

Quote - I've only ever bought one thing there, and that's only because I couldn't get Miki anywhere else. Doubtful I'll visit with my checkbook again. I'm just too used to shopping all the regular sites.

Laurie

See, that's where you and I are different, I don't like to bounce from site to site to site, so while there may be some great content floating around out there, unless it's on one of the Big Three sites, DAZ, Rendo or CP, I, and a lot of other people will never see it, or ultimately buy it.

Plus I don't like to give out my CC# to often and PayPal is more trouble than it's worth. One of my favorite stores is 9mbi, but I stopped buying from them because of Paypal issues.

"PayPal is more trouble than it's worth"

I hear this a lot, and frankly, I'm curious: what trouble have you had? I've been using it for years and have never had a problem, even with returns. Have I just been lucky?

I never had any Paypal problems, either.  I guess I had to lucky about something, eventually! :laugh:

Quote - >> "PayPal is more trouble than it's worth"

I hear this a lot, and frankly, I'm curious: what trouble have you had? I've been using it for years and have never had a problem, even with returns. Have I just been lucky?

Every so often I receive phishing e-mail regarding PayPal.
I never respond to them.
I delete them and then later on i check the PayPal account and nothing mentioned in the phishing e-mail exits.

I really have no use for PayPal, except for the Annual Daz PC Renewal.

I have a MaterCard Debit Card that isn't tied into any Checking or Bank Account, used soley for Internet purchases. I control how much funding I maintain on that debit Card.

I've been using PayPal for eight years and have never had a problem. 

I have it linked to a bank account that has only a small balance, and I usually have Paypal take the balance from a credit card, but these precuations have never been needed.

For purchases from vendors I haven't used before I can get a "virtual" credit card number from my card comany that expires in one month and can only be used once.

>> " I delete them and then later on i check the PayPal account and nothing mentioned in the phishing e-mail exits."

... which means it probably didnt start from PayPal. I get the same thing, supposedly from Monster. Looks like a Monster email, but isnt.

Quote - >> " That's why a respectable website has a forum, it's much faster then support tickets."

That's open for debate. DAZ's forum is active like crazy, but we're still told to file a support ticket because the mods can never get ahold of the people in charge. Sure, when there's something relatively minor, they respond, but when it's something really serious, how many foks have actually gotten results by posting in the fora there?

In fact, we're often told that the DAZ people don't read the forums, although I know that's not the case. They just don't often respond.

>> "although I know that's not the case"

Sure, they read the forums. Whether or not they actually do anything is the question. Case in point: Bryce 6.1, which demands, in installation, that you install Studio as well. I filed a ticket asking why: no response. I asked in the fora for two years: no solid response. I finally figured out that it was just a way for DAZ to bump up its Studio download numbers, not because Bryce really needs Studio to operate.

But try getting a solid answer, just once, about something this seemingly trivial. Yeah, it's no big deal in the Grand Scheme of Things, just a small annoyance. But that, coupled with a few bugs and breaks that have yet to be resolved was enough to make me say, "Okay, guys, whatever. You dont want to answer the question, nor do you want to provide real support when there's an issue like this." So I gave up asking... but it certainly coloured the way I look at customer service there. When it comes to purchases, they're exemplary. When it's broken software, you might as well settle in with a good book and a nice hot cuppa.

And rest assured I'll be watching to see how CP responds with the glitch that shut off the sale a day early. For now, I'm willing to give them the benefit of the doubt. It probably was just a glitch, someone putting in 12 midnight and thinking they'd put in midnight Sunday and not realizing that the software saw that as the opening bell for Sunday, not the closing one. It's very likely that's what happened.

But it's what they now do that will determine how I view the site in the future.

The problem with paypal is their preference to link directly to a bank account.  With a credit or debit card, at least you have some protection against fraudulent use as part of the consumer protection laws surrounding credit card usage (which were extended to debit cards).  Once you give someone your bank account routing and account info, there is little you can do if you find it empty one day.

Quote - And rest assured I'll be watching to see how CP responds with the glitch that shut off the sale a day early. For now, I'm willing to give them the benefit of the doubt. It probably was just a glitch, someone putting in 12 midnight and thinking they'd put in midnight Sunday and not realizing that the software saw that as the opening bell for Sunday, not the closing one. It's very likely that's what happened.

But it's what they now do that will determine how I view the site in the future.

Hmm, I always thought that it was up to the Individual CP Merchant to make their FFB Sale Items Active and then Shut them down at the end of the FFB Sale Period.

Hence some Merchants items went On Sale Earler than others and went Off Sale Later.

>> "The problem with paypal is their preference to link directly to a bank account. "

But note: that's just a preference. You dont have to do it.

>> I always thought that it was up to the Individual CP Merchant to make their FFB Sale Items Active and then Shut them down at the end of the FFB Sale Period.

That just kinda confirms the whole midnight/midnight thing, I suppose.

Quote - > Quote - > Quote - What happened to 4th of July Volume 1 @ CP?

Are you talking about the new R2 version of 4th of July Volume 1 ?

We originally shipped four models together - we are expanding this to the full eight models. Of the "new" four, the first model released was Hartwell Tavern; Im just putting the final touches on Betsy Ross's House :-)

None of the above.
It was four (4) Buildings in a bundle at CP.
I wanted to use up my Passport Club Rebate Coupons before the end of the month.

Okay - but these were four models in a bundle at CP. All bundles that were in CP were wiped when they came over to new CP.

Quote - > Quote - >> " That's why a respectable website has a forum, it's much faster then support tickets."

That's open for debate. DAZ's forum is active like crazy, but we're still told to file a support ticket because the mods can never get ahold of the people in charge. Sure, when there's something relatively minor, they respond, but when it's something really serious, how many foks have actually gotten results by posting in the fora there?

In fact, we're often told that the DAZ people don't read the forums, although I know that's not the case. They just don't often respond.

I think everyone read's everyones forums - but its sort of rude to intrude into "enemy territory". When you log into Content Creator's Guild, you can often see logged in folks in the pop up chat window. Ive seen folks from CP and DAZ there before.

Quote -
What makes you say that? What added benefit is there for a poser user to sign up? We haven't seen any updates since a year now (while Poser Pro and I guess 7 also still needs another service release) and that is a very long time. Poser starts to look like abandoned ware. Beside getting updates, I don't see any reason why a poser user should sign up. Since there haven't been any updates, I don't even see one reason to sign up. So I wonder why a poser user should sign up in your opinion.......

I have heard the same argument about Poser 5 and 6.  I would personally like to see an update to fix minor issues with P7. I hope SM listens to the community this time and get rid of unwanted features and improve the features we have and maybe add new ones

Quote - >> "The problem with paypal is their preference to link directly to a bank account. "

But note: that's just a preference. You dont have to do it.

>> I always thought that it was up to the Individual CP Merchant to make their FFB Sale Items Active and then Shut them down at the end of the FFB Sale Period.

That just kinda confirms the whole midnight/midnight thing, I suppose.

Yes, Sean was right - It was a midnight/midnight glitch - I've asked for it to be fixed. and apologize greatly.  Each artist controls their own pricing and catalog, so I will see what we can do to work with individual artists to offer similar pricing again this month for the products that expired a day early.  If we can't get artists to do that, I see a very large 4th of July/FFB in the future. 

Tori,

The two items I had in my cart stayed at $1.99, which is probably a bug too...

Quote - > Quote -

None of the above.
It was four (4) Buildings in a bundle at CP.
I wanted to use up my Passport Club Rebate Coupons before the end of the month.

Okay - but these were four models in a bundle at CP. All bundles that were in CP were wiped when they came over to new CP.

I guess, I am out of luck then as I do not buy from anywhere but the big houses.