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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 11:28 am)

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Subject: Order#: 111687463


Rosie-D ( ) posted Mon, 21 December 2009 at 12:20 PM · edited Sat, 28 September 2024 at 9:05 AM

I have not recieved an email or anything for this order - can you check it out for me please!

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)


KristiS ( ) posted Mon, 21 December 2009 at 12:35 PM

Hello,

 

Your order is available for download. You need to go to MY ACCOUNT under the MEMBERS tab on the top navigation menu and then click the order ID # and you will see the download link(s) beside the item title to download.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Rosie-D ( ) posted Mon, 21 December 2009 at 1:03 PM

Hi - sry should have been more clear - it doesn't work like that for gift certs - i should have an email i think?

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)


KristiS ( ) posted Mon, 21 December 2009 at 1:24 PM

Hello,

Are both of the gift certificates for you or someone else as a gift?

Thank you!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Rosie-D ( ) posted Mon, 21 December 2009 at 1:35 PM

Both for me!!

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)


KristiS ( ) posted Mon, 21 December 2009 at 2:01 PM

I fixed it so you can now see the code in your account after if has been marked "paid".

Did you receive a paypal confirmation ID #?

Thank you!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Rosie-D ( ) posted Mon, 21 December 2009 at 2:46 PM

19 Dec 2009 20:31:27 GMT
Web Accept Payment Sent (Unique Transaction ID #7YD88423HA029422V)

Just realised the order was marked unpaid

I'm working such silly hours at the moment and i've been so tired I never even picked that one up.

It's why I decided to get the Gift Certs in the first place, so I wouldn't have to keep checking my accounts when I wanted to buy something - doh!

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)


KristiS ( ) posted Mon, 21 December 2009 at 3:12 PM

Thank you very much for providing me with the ID#. I have verified your payment and marked your order as paid.

Thank you and have a Merry Christmas!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Rosie-D ( ) posted Mon, 21 December 2009 at 3:16 PM

Thank you for your help

Merry Xmas to you all

Hugs - Rosie D

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)


Rosie-D ( ) posted Mon, 21 December 2009 at 3:29 PM

Oops - now I've got them them twice somehow!

As nice as that amount of credit feels I think you'd best take 2 of them back!

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)


KristiS ( ) posted Tue, 22 December 2009 at 4:08 PM

Thank you for bringing this to our attention, I have deleted two of them : )

Happy Holidays!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Rosie-D ( ) posted Tue, 22 December 2009 at 6:36 PM

Thank you - all sorted now

Happy Holidays All

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)


KristiS ( ) posted Tue, 22 December 2009 at 7:10 PM

You are very welcome!!

Happy Holidays to you as well :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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