Well, I finally go around th installing Poser 8 SR3 and now it has gone crazy. I get this error message where th library section is supposed to be and it just starts churning away.

Is there something I'm doing or not doing.

Version SR2 worked fine and as far as I know, I haven't changed anything.

Any help appreciated....

(The image is kind of small - click on it see better)

Poser 8 SR3 = POS

I had to do a system restore to before I installed it to get everything working again.  I won't put it on and I filed a support ticket with SM

I think that was the error I got when I wasn't connected to the internet.

Definitely a network protocol issue.  Make certain that firewalls and AV's are not blocking access.  Just because P8 was working before, installation of SR3 could potentially be blocked by mentioned software.

Some firewalls remember the actual program that you told it was allowed to use the network protocols. When you update to SR3, even though you know it's still Poser, the firewall thinks it's a different program PRETENDING to be Poser. It knows that it is different software.

You have to tell your firewall that the new version of Poser is OK. Go into its config dialog and find the part about individual applications and make it know about the new version. I can't tell you how, nor why you should have to. But that's what needs to be done.

A little note - in this forum every person who ever had a problem with anything gets to declare it to be a piece of shit. Meanwhile, 299,000 other people think the upgrade is a good thing and have no problems.

Everybody has a right to an opinion I suppose, even ones that make little sense except to the person who has that opinion.

I just know that when I installed the SR 3 I didn't have any network problems, just continual crashes until, as I said, I had to do a system restore to take Poser 8 back to before the SR 3 was installed.

when can we expect PP 2010 SR1?

I don't know - I'd be just guessing so it's pointless for me to say. But I know it is being worked on. I don't know what problems are being addressed, if any, but I know it is in progress.

Quote - Some firewalls remember the actual program that you told it was allowed to use the network protocols. When you update to SR3, even though you know it's still Poser, the firewall thinks it's a different program PRETENDING to be Poser. It knows that it is different software.

You have to tell your firewall that the new version of Poser is OK. Go into its config dialog and find the part about individual applications and make it know about the new version. I can't tell you how, nor why you should have to. But that's what needs to be done.

A little note - in this forum every person who ever had a problem with anything gets to declare it to be a piece of shit. Meanwhile, 299,000 other people think the upgrade is a good thing and have no problems.

Everybody has a right to an opinion I suppose, even ones that make little sense except to the person who has that opinion.

And everytime  any version of Poser misbehaves somehow its almost always blamed on the users computer or settings.Poser is perfect. I stopped using Poser because I couldnt get a useful answer (a couple of you were helpful. You know who you are.) for any problem w/o some sort of smarmy answer. (which is why I quoted YOU. You could have just answered the nice person. Im sure they didnt want to know how many people think the upgrade was neato.I dont think that helped.) And please dont feel obliged to respond to this post because I probably won`t be back to read it.

There were two responses in that post. One to the question of why the error is happening. The other to the POS comment.

I'm sorry, but did Renderosity say that it is OK to be disrespectful of others in this forum, or does the TOS say the opposite? Because IMO, calling my work and that of the people at SM a POS is insulting, and I feel my response was within bounds. If you don't like it, take it up with mods.  The mods have repeatedly said that posts like YOURS, fatbuckel, where you rant about the communication style of other posters is specifically discouraged, if not prohibited. Further, your characterization of my response as smarmy is inaccurate and inflammatory, which is also discouraged. I did just answer the nice person, in the first two paragraphs. If you're reading something smarmy in it, then that's your fault, because you seem to be reacting to things you think were implied, none of which you qualified, so I can't actually understand what you're talking about. My inclination is to believe you, in fact, don't have anything useful to say and that you don't know what you're talking about.

The last two paragraphs were not directed at the "nice" person, but instead to the comment that my work is a piece of shit. In my head, I had a much more pointed response, but I chose a phrasing that should be considered as delivered with considerable moderation.

I have similar thoughts for you, but I'm keeping them to myself.

Installed SR3, PC is not connected to Internet, so yeah I get this message about http request error. I just click ok , it goes away, Library loads faster than before, Memory leakage is stable, renderings are faster, it seem I can load more hi res figures with super gigantic sized texutre maps and it rendered 100 times faster...soooo...If all I have to do is click ok on this error message while it tries to connect to Content Paradise but fails, Im really ok with that.

I encourage anyone with an issue to contact Support. If you have an issue and you do not report it, Smith Micro will most likely will not know about it. Provide details of both your system and the issue.

Support will try to duplicate the issue and will offer various different tests and things to try. These are both an attempt to resolve the issue and also to isolate the cause.

Answers with explanations as to the possible cause are trying to explain to both the user and in the case of the forums, other users, why they encountered such an issue.

If you have Poser 8 and are having issues with SR3 (or the program in general) when you contact Support, put Attn: John in the Subject and I will hopeful get the incident to respond to you directly. There have been very few issues reported to Support by users of Poser 8 SR3. Most all of those are resolved (the Library Issue is one that is common with users of specific Security Software as are corrupted Preferences)

To clarify, the OP asked:

Quote - Is there something I'm doing or not doing.

Being the author of that part of the program, I know exactly what that error message means. And being that the error message is specifically about a communication problem, the answer to the question is exactly what I posted. It has nothing to do with "always blaming the user". I blamed the firewall. What the user can do about it was the subject of the question and the answer.

Your irrationality does not invalidate the answer. The fact that this is the answer over and over does not in any way constitute "always blaming the user", but rather "always giving the correct and useful answer."

I'd like it if you went somewhere else to cause trouble.

Oh, and if Victoria had asked for help, I would have helped. For example, I'd ask if an ATI Radeon video card is involved.

But she didn't ask for help. Instead, she declared that the software is a POS, and implied that she would like others to validate her justification for not trying to find out what the problem is and how to fix it.

Quote - Oh, and if Victoria had asked for help, I would have helped. For example, I'd ask if an ATI Radeon video card is involved.

But she didn't ask for help. Instead, she declared that the software is a POS, and implied that she would like others to validate her justification for not trying to find out what the problem is and how to fix it.

Not the software, BB, just the SR3 and only on my system.  I didn't ask anyone to validate my opinion, just posted what I feel about this particular SR.

No, I don't have a Radeon vid card, my nVidia drivers are up to date, and I never got the error about connecting to the network.  What I got was repeated crashes everytime I was in the material room trying to connect a texture to a mat zone.  It, also, happened when I was in the Pose room and trying to change from the default to a different pose.

I contacted SM and filed a ticked about it, but never heard anything back from them.  I love P8 and wanted to be able to use it even though I still have 6 & 7 installed but with the SR 3 installed it became unusable for me until I restored back to the SR 2.1

I didn't mean to insult you or your work on the project.  You know I have the highest respect for you and would never do that.  If you took it that way, Ted, please accept my profound apologies.

I have this same problem sometimes (same error #, different event ID).  It seems to be a conflict with some part of the web browser - and I actually went so far as to switch from Internet Explorer to Firefox, I still sometimes have the same problem.  Usually, lately, it doesn't happen, but sometimes I get this while the web browser is open, and if I close all instances of the web browser I can get Poser going.  Sometimes I actually have to reboot (I don't think this has happened since SR3 though).

Quote - A little note - in this forum every person who ever had a problem with anything gets to declare it to be a piece of shit.

That isn't true, this SR has improved a lot of things and I don't walk around saying it's a piece of shit, but I do still have this problem, and have for quite a while now.

http://www.renderosity.com/mod/forumpro/showthread.php?message_id=3596822

Small correction - I said "gets to declare" not "declares". I didn't say everybody does it. I said everybody has the ability to do so, but it isn't always a legitimate observation.

Aside from that do you have any help for this error?

First step is disable the firewall. If it goes away, then its the firewall. Re-enable it and examine its settings.

Second step, as John pointed out, is that the preferences file can become corrupted due to a crash. If this happens, the configured ports may be nonsense, and the communication will fail.

I'm talking so far about a persistent reproducible failure as the OP encountered.

For intermittent failure, I don't know. I don't have intermittent failure and I can't reproduce it.

I have said before, and will say again. It is not possible to debug a problem using a Poser user as my eyes and hands. If you really want me to figure it out, you have to send me your computer. I have no doubt I can fix it. But that's not a workable solution.

So - what should we do?

I have run all the recent versions of Poser on 5 different computers - Win XP, XP Pro, Vista, Win 7, whatever, with all kinds of different versions of Flash, IE, on network, off network, etc. All work perfectly - never crash, never have a comms problem.

I am an expert at debugging problems, but if I'm blind and my hands are tied behind my back, I can't do a damn thing about it.

The only info I get is what users think is important to say. They often don't say things like "My firewall asked me if it was OK to let Poser on the Internet and I said no." In fact, I've had two people outright deny that they did that, when in fact, that is precisely what they did. Then they say "That's not important - it should work without the Internet." And it does work without the Internet. But that's got nothing to do with whether or not the firewall is blocking Poser from INTERNAL communication facilities. The firewalls use the word "Internet" when they actually mean "loopback TCP".

I'm not suggesting that's your situation - I'm just saying this is not an easy thing to debug when people filter the truth, either because they mistakenly decide some fact is not important, or they forget the actual facts.

Yeah I don't run with a firewall (just looked in Control Panel -> Security Manager, Firewall is OFF).  I don't have any third party firewall tool installed either.  I'm sure it's tied to some aspect of the web browser, since it's been dozens of times that this problem has happened and I simply close all instances of the web browser and then Poser will start with no other actions taken - currently running Firefox but IE was a problem with this before also.

Actually it's happened to me many times that this problem appears, I will close all web browser instances, start Poser and the library starts - and then with Poser still running, I start a web browser, and the Poser library will quit refreshing.  I can still load content and the library doesn't DIE, but it won't refresh either until I close all running web browsers - then the library will silently start working again, and will refresh etc. without having to re-open Poser.  Maybe that info will narrow it down a bit for you.

edit: err, if it helps narrow down even more, I'm running XP Pro 64-bit, with Firefox 3.6.6

My router is setup as my firewall. Which would esplain why I've not run into the same problems with the library that everyone else has. Mine was the Poser & Poser Pro 2010 both using the same ports when running issue and BB solved that in no time.

Quote -
edit: err, if it helps narrow down even more, I'm running XP Pro 64-bit, with Firefox 3.6.6

I had the exact opposite problem you described last year before PPro 2010 was finished. Not with P8, but with PPro 2010. When Poser was running, I could not browse the web. I don't remember what made that go away, but I sort of vaguely have the feeling it involved updating IE or Flash. I've never seen what you describe.

Well dang, what good are ya!

Quote - I contacted SM and filed a ticked about it, but never heard anything back from them.  I love P8 and wanted to be able to use it even though I still have 6 & 7 installed but with the SR 3 installed it became unusable for me until I restored back to the SR 2.1

I didn't mean to insult you or your work on the project.  You know I have the highest respect for you and would never do that.  If you took it that way, Ted, please accept my profound apologies.

II sent you a Site Mail....

For everyone.. if you do not get a response during the business day of your request (After 3:30 to 4:30 PM PT is the next business day) you should check your Spam Filter and then contact support again.

I will add that Even if you are not using IE, you should keep it up to date and make sure you install the Flash for IE as well as your default Browser. Poser Library on Windows needs IE to be installed and it is best to keep it up to date. (IE 7 or Later)

And for weird crashes... check your Driver... Windows Updater has a nasty habit of rolling back Drivers with some updates... On Vista, I had to turn it off with my nVidia, because windows want me to install a Driver from 2008...

Driver for what?

Sorry... Video Card...

Hello,

An Update:
I finally got Poser 8 SR3 working. Sort of.

Here is what I did.

I hadn't updated my WinXP OS for awhile so I did that.

Installed IE 7 and the newest  Flash player.

Now I don't  exactly which one of these was the cure.

SR3 works now but when it first starts up, I get that same error message but if I click on it, it goes away and the libraries appear (like magic). I haven't tested SR3 extensively for crashes but so far so good.

Anyways Thanks to everyone who replied with help.

Later...

Smith Micro dont forget to fix the setup room for PP 2010

If this problem is related to graphics drivers in any way (which I think is very unlikely, but okay), it's across a large range of versions of NVidia's drivers - including the most current version 257.21.  Just now I had this type of crash, and then when closing all running web browsers and trying again, Poser actually crashed all the way when I tried to start it.  It wrote this message to the Application event log:

Quote - Faulting application poser.exe, version 8.0.3.11793, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0004f053.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

That's a Microsoft core OS file (probably you know this).

Since I'm pretty convinced this is somehow tied to something the web browser is doing based on how it's been behaving for me, and it's been happening with both Internet Explorer and Firefox, I went ahead and reinstalled the Flash Player:

Version 10,1,53,64 installed successfully

reinstall of Flash didn't affect anything, I still have this - isn't the new Poser library built with Adobe FLEX?  Is there a full install of whatever guts FLEX relies on that I should try installing?

did bill explain how it works in OS X, where explorer isn't present on the machine?
ISTR he said OS X had various features that required alotta extra work in re: poser interface.
there's a flex folder installed in the poser 8 runtime.

Yeah I'm thinking it's possible that some other Adobe or MS update is conflicting with that - there may be an operating system hook that both Poser and some browser component that cannot be shared, or Adobe has some mechanic that detects if a Flex component is already running and prevents multiple instances, something like that.

pjz99: I'm also working with WinXP 64 bit. The ntdll.dll file should be in WindowsSystem32, in my case the version is 5.2.3790.4455 (size 1,20 MB) - seems to be the same like yours except yours is branded as a "faulted modul". In any case I would copy it from the Windows install CD (where you have to find ntdll.dl_ or some ending like that)  and replace it to exclude that as a mistake. 

I cannot help with your Adobe Flex problem because I'm working with PP2010 that has both Air and Flex from Adobe and I'm glad that works... well except when I was not connected to the internet because then I had a similar message like you only it did not crash and when I clicked it away the library opened, but that problem was solved after a restart of the PC when I remember correctly, anyway your problem seems to be much heavier.

Maddeningly, this conflict problem also manifests with MS Outlook 2003 - right now when it is open, Poser's library can't run.  When I close Outlook 2003, Poser starts OK.  Pretty sure that this ancient version of MS Outlook cannot be making use of Flex.

I won't be touching my core OS files for this problem, thanks for the suggestion though.

SP3 works fine for me, exept the error-message shown in the first posting. But clicking "ok" solves it and the liberary appears how it should (loads very much faster than before - big improvement)

Don't know if it helps to solve the problerm, but it only happens, when the computer is not connected to the internet (I'm working offline almost all the time - have a second PC for internet-activities). When having an internet connection, the error doesn't occure.
I definitifely have no problems with my browser or firewall-settings, it simply depends from being offline/online.

Maybe other users may have an additional problem with their browser or firewall, but I the general-problem seems to be, that Poser8 with SP3 askes for an internet-connection at startup (obviosly it has something to do with content-paradies in my case). If the connection is missing - no matter if it's caused by a fault of the firewall/browser or just being offline intentionally - Poser gives out the error-message.

My OS is WIN-XP/SP3 and IE8 with the latest updates. Oh - and the automatic update-function at startup within Poser is disabled in my settings. So that cannot be the reason either.

Poser still might not be perfect - and never was - but at least I see, someone cares for it and doesn't leave us users alone. Thanks!

ralph-

You say your error is the same as the OP - really the same? Just so you know, similar does not mean the same, and it kind of confuses the issue to talk about being connected to the internet or not.

You get the error where it says "op=appConfig", but it still works? I find that impossible. If the application cannot get it's initial application configuration (op = appConfig) it will not work.

(Note: I wrote the program)

I'm kinda coming to believe this is a bug in Flex under my version of Windows and I'm just boned.

However, it is reproduceable at any time I want.
Poser 8 starts without any problem and errors, when my computer is connected with the internet. When I start Poser while being offline, the fault-message pops up right after loading and the inventory (and only that) looks completely blurry. When I click the ok-button, the message dissapeares, the inventory becomes focussed and Poser works as usual.

Have no glue of programming, so I don't know, if my experience is from any use to cure the bug. But if I can help, I'll shurely cooperate as good as I can with my limited knowledge.

That particular message pops up when you aren't connected to the 'net because Poser can't reach ContentParadise, that's all.

That must be a difference in our operating system - I have the same error #2032 but it manifests differently (I don't get the blurred background library and when I get this error, the library will not start at all).

Attached Link: http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2778571&page=4

Quote - That must be a difference in our operating system - I have the same error #2032 but it manifests differently (I don't get the blurred background library and when I get this error, the library will not start at all).

And does it make any difference, if you are connected to the net or not?
You might be right, that the different behaviour can be a result of differences in OS, configuration or even different programs running in the background.
As said, I've installed Poser on a machine, that is running offline almost all the time. It is only connected to the internet for updates. So I've kept it minimalistic: no other browser than the standart IE8,  no firewall (just using the hardware-firewall of the router) or other applications, that are often used for various internet-activities.

Oh, and referring to ravens post above: I also interprete it in a similar way and Poser just doesn't find the path to contend-paradies - of course it doesn't when being off-line. But I really ask myself, why Poser  suddenly needs a connection to Contend-Paradies at startup, or better said, why it needs any internet-connection. This was never before and I don't think, it was intended with the update.
Could understand, that Poser tries to connect with SM, when the  automatical update-function is enabled, but I have turned it of for a good reason.

Mhh, just a consideration: Have choosen to import my old settings when updating to SP3. Can this setting have any influence,  why it obviosly works for most users and for some doesn't?

However, I leave it up to Bagginsbill to draw his conclusions. He's the man, who knows the programm better than everyone else.

Thanks Raven I'll take a look at that.

The reason it talks to content paradise is simply to ask CP what the search criteria are. For example, you can search by vendor, among other things. The exact set of search parameters is retrieved from CP itself, and used to populate the search tab controls. Of course, if you have no connection to the net, then you can't search CP, and so you couldn't care less that the GUI doesn't know how to perform such a search, since it isn't possible anyway.

It was designed this way for a very good reason. Suppose the people who maintain CP want to introduce a new way to search. They can do so without asking me to change the library GUI. The library GUI search criteria are completely under the control of the CP administrators and programmers, so they don't have to ask me to change the library GUI if they decide to change how you can search CP.

Also, the same library GUI is now used in Anime Studio. It, too, can search CP for Anime Studio content, and applies the same kind of logic to deciding how to perform a search. The ability to use the same library GUI in all of Smith Micro's graphics products (not just Poser) was one of the design goals. In particular, it was a very prominent driver of the requirements that led to the whole thing being built in Flex. In the past, there were quite a few armchair quarterbacks who demanded to know "what bonehead decided to implement the library GUI in Flash". I was unable to answer at that time, because the plan to use it in other products was proprietary information, and I did not have the right to explain that requirement. Therefore, the whole thing seemed unjustified. I repeatedly tried to imply that there was more to it than Poser, but I could not come right out and say so. But now it's out in the open, so now you know. Anime Studio had a completely inferior content browser. Now it has a good one, and SM only has one code base to maintain for that functionality, which is a good thing with regard to software maintenance and quality.

The error message is talking about the same symptom, i.e. "I can't talk to who I'm trying to talk to", but the reason is very different from the OP error, and also different from pjz99's error. And also, who it is unable to communicate with is different. When the "who" is 127.0.0.1:11531, that's the Poser program local application server, not CP. It is reached via the internal loopback address. It does not involve a network connection, and being connected to any other computers is completely unnecessary.

I checked my windowssystem32driversetchosts file and it already contains:
127.0.0.1       localhost

I'd actually be kinda surprised if it was that anyhow, since my problems seem to be pretty much always in connection with a running web browser (or now, sometimes with MS Outlook 2003).  Today is a good day and I'm actually not having it at all.

Thanks for reply!

So it's more a feature than a mistake in my case - lol. So I'm sorry, that my posting wasn't more helpful to solve the problem for those, who definitifely have more trouble than me.
I personally can live with the one mouse-click to make the error-message dissapearing. Finally the liberary loads within seconds - in the past it lasts up to one minute. Under the line that's much better than before, even with the unnessessarty fault-message.

However, if there's a solution to stop this message when working offline, let me know, please!

Quote - I checked my windowssystem32driversetchosts file and it already contains:
127.0.0.1       localhost

I'd actually be kinda surprised if it was that anyhow, since my problems seem to be pretty much always in connection with a running web browser (or now, sometimes with MS Outlook 2003).  Today is a good day and I'm actually not having it at all.

Maybe Bagginsbill knows, but if not, contact Support. I recall an issue with Outlook 2003 and Localhost Servers. I am not sure if it is related to a specific Security Software or Outlook itself, but since you mentioned it, it reminded me of the issue.

I think the solution is to make sure all parts are up to date (Flash, Outlook, OS, etc...)

It's rare that Outlook shows this problem, and in any case I can't update it any further (it's 8 years old now) - the great majority of time it's the web browser that shows this conflict problem I have, and often I don't even have it running anyway.

Web browser, Firefox, is completely up to date along with all installed plugins for it, which I can count on one hand.

The OS is up to date.

Flash player I just reinstalled (10,1,53,64).

I have a full license and install of Adobe Design Standard CS3, which includes a bunch of crap.  It wouldn't surprise me if some part here is the culprit but I don't have any way to check this.  Asking again, is there a full install of the Flex guts somewhere?  CS3 contains a package called "ExtendScript Toolkit 2" for example (maybe I'll uninstall that part).

There is a mass-update for Adobe CS3 that is part of Device Central, which I've just run for all installed Adobe products (no updates found).