I am able to download the files per se but all of the zip files are broken on two different computers with two different unzipping programs. I tried products from 3 different vendors, the first two I hadnt downloaded before but the third I have downloaded before. Tried that one as a test. Whats going on? I am able to repair the file somewhat but I get only some of the files. Please help ASAP

I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

Quote - I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

I am having the same problem- all of my downloads are completing at about 7MB!  Is there a problem at Rendo which is causing this?

Thats my guess. Unfortunate that its happening but at least its not just me. I got up entirely too early (3am EST) because I was inspired to actually work on something and was blindsided!

Quote - > Quote - I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

I am having the same problem- all of my downloads are completing at about 7MB!  Is there a problem at Rendo which is causing this?

I think there must be a problem at Rendo as I have been experiencing this problem also. I first encountered it just after midnight - came back to try again several hours later but the same error is still occurring.

Just wanted to start a topic about same problem...all downloads stopped at 6.9 Mb

But I have another problem, with 30% coupon I got only 21% from purchase...just counted

I hope  later can download them

Same problem here except I ordered 4 programs and only 2 download.  Interesting point is that the two that download are below the 6MB size.  The other two are in the 22MB region and both fail at the 6.5 - 6.8Mb mark.

I have the same problem.

Four times tried to download a file. With 6.9 megs of the download process is aborted.

Add me to this list. Downloads stop at 6.9 Mb. Using Safari on a Mac.

I bought 2 Items this morning, when I came from work download went way too quick, but I was tired and went to bed.......

Now op and ready to play I unzip my new items, but it seems that the 2 large zips of my second item are damaged.

I return to my account for another download... seems that I'm unable to download more that 6,93 and 6,94 MB of the zips........ after another try in OE 8 I give it a try with Firefox - with the same result

Thank you all for letting us know. I will forward this to one of our techs so they can have a look at it. I will come back in and respond once I have some more info or a resolve : )

Thank you for your patience and we are so sorry for any inconvenience.

dorkati, can you please provide me with the order # so I can have a look at this for you?

** **

Add me as well........downloads fail at about 6 megs......they were down foe service yesterday, I wonder if this is related. Trouble is; each failed download means one less time you can download the product.....they need to reset this or sometning.

Rat

Yep me too, I was so excited and wanted to use what I have bought, but the zip files are all brooken. I downloaded them several times with Windows Explorer and Fire fox, but nothing seems to help :(((((

Hello,

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

Thank you and have a wonderful day!

Quote - Hello,

 

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

 

Thank you and have a wonderful day!

And thanks for looking into this for us all. :)

No problem, we are truely sorry for any inconvenience.

Thank you :thumbupboth:

Quote - Hello,

 

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

 

Thank you and have a wonderful day!

You are very welcome : )