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Subject: Download problems?

blazewolf01 opened this issue on Oct 28, 2010 · 18 posts
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blazewolf01 ( ) posted Thu, 28 October 2010 at 2:19 AM · edited Tue, 17 September 2024 at 11:59 AM

I am able to download the files per se but all of the zip files are broken on two different computers with two different unzipping programs. I tried products from 3 different vendors, the first two I hadnt downloaded before but the third I have downloaded before. Tried that one as a test. Whats going on? I am able to repair the file somewhat but I get only some of the files. Please help ASAP

talissar ( ) posted Thu, 28 October 2010 at 3:41 AM

I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

rbowen ( ) posted Thu, 28 October 2010 at 4:09 AM

Quote - I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

I am having the same problem- all of my downloads are completing at about 7MB!  Is there a problem at Rendo which is causing this?

blazewolf01 ( ) posted Thu, 28 October 2010 at 5:00 AM

Thats my guess. Unfortunate that its happening but at least its not just me. I got up entirely too early (3am EST) because I was inspired to actually work on something and was blindsided!

brodiss ( ) posted Thu, 28 October 2010 at 6:10 AM

Quote - > Quote - I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

I am having the same problem- all of my downloads are completing at about 7MB!  Is there a problem at Rendo which is causing this?

 

I think there must be a problem at Rendo as I have been experiencing this problem also. I first encountered it just after midnight - came back to try again several hours later but the same error is still occurring.

dorkati ( ) posted Thu, 28 October 2010 at 6:16 AM · edited Thu, 28 October 2010 at 6:18 AM

Just wanted to start a topic about same problem...all downloads stopped at 6.9 Mb

 

But I have another problem, with 30% coupon I got only 21% from purchase...just counted

 

I hope  later can download them

hornet3d ( ) posted Thu, 28 October 2010 at 6:34 AM

Same problem here except I ordered 4 programs and only 2 download.  Interesting point is that the two that download are below the 6MB size.  The other two are in the 22MB region and both fail at the 6.5 - 6.8Mb mark.

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.

SIGMAWORLD ( ) posted Thu, 28 October 2010 at 7:23 AM · edited Thu, 28 October 2010 at 7:24 AM

I have the same problem.

Four times tried to download a file. With 6.9 megs of the download process is aborted.

DigitalOrigami ( ) posted Thu, 28 October 2010 at 8:01 AM

Add me to this list. Downloads stop at 6.9 Mb. Using Safari on a Mac.

EnaR ( ) posted Thu, 28 October 2010 at 8:13 AM

I bought 2 Items this morning, when I came from work download went way too quick, but I was tired and went to bed.......

Now op and ready to play I unzip my new items, but it seems that the 2 large zips of my second item are damaged.

I return to my account for another download... seems that I'm unable to download more that 6,93 and 6,94 MB of the zips........ after another try in OE 8 I give it a try with Firefox - with the same result

KristiS ( ) posted Thu, 28 October 2010 at 8:44 AM

Thank you all for letting us know. I will forward this to one of our techs so they can have a look at it. I will come back in and respond once I have some more info or a resolve : )

Thank you for your patience and we are so sorry for any inconvenience.

dorkati, can you please provide me with the order # so I can have a look at this for you?

** **


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Packrat ( ) posted Thu, 28 October 2010 at 8:46 AM

Add me as well........downloads fail at about 6 megs......they were down foe service yesterday, I wonder if this is related. Trouble is; each failed download means one less time you can download the product.....they need to reset this or sometning.

Rat

P3Design ( ) posted Thu, 28 October 2010 at 8:50 AM

Yep me too, I was so excited and wanted to use what I have bought, but the zip files are all brooken. I downloaded them several times with Windows Explorer and Fire fox, but nothing seems to help :(((((

KristiS ( ) posted Thu, 28 October 2010 at 10:03 AM

Hello,

 

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

 

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

brodiss ( ) posted Thu, 28 October 2010 at 10:26 AM

Quote - Hello,

 

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

 

Thank you and have a wonderful day!

 

And thanks for looking into this for us all. :)

KristiS ( ) posted Thu, 28 October 2010 at 10:31 AM

No problem, we are truely sorry for any inconvenience.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

EnaR ( ) posted Thu, 28 October 2010 at 11:56 AM

Thank you :thumbupboth:

Quote - Hello,

 

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

 

Thank you and have a wonderful day!

KristiS ( ) posted Thu, 28 October 2010 at 1:31 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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