Fri, Nov 22, 11:38 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download problems?

blazewolf01 opened this issue on Oct 28, 2010 · 18 posts
Back to Forum Print
blazewolf01 ( ) posted Thu, 28 October 2010 at 2:19 AM · edited Fri, 22 November 2024 at 8:15 PM

I am able to download the files per se but all of the zip files are broken on two different computers with two different unzipping programs. I tried products from 3 different vendors, the first two I hadnt downloaded before but the third I have downloaded before. Tried that one as a test. Whats going on? I am able to repair the file somewhat but I get only some of the files. Please help ASAP

talissar ( ) posted Thu, 28 October 2010 at 3:41 AM

I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

rbowen ( ) posted Thu, 28 October 2010 at 4:09 AM

Quote - I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

I am having the same problem- all of my downloads are completing at about 7MB!  Is there a problem at Rendo which is causing this?

blazewolf01 ( ) posted Thu, 28 October 2010 at 5:00 AM

Thats my guess. Unfortunate that its happening but at least its not just me. I got up entirely too early (3am EST) because I was inspired to actually work on something and was blindsided!

brodiss ( ) posted Thu, 28 October 2010 at 6:10 AM

Quote - > Quote - I am also having this issue. I have found that the files stop downloading at 6.9megs. I've tried EI and Firefox both have the same issue.

I am having the same problem- all of my downloads are completing at about 7MB!  Is there a problem at Rendo which is causing this?

 

I think there must be a problem at Rendo as I have been experiencing this problem also. I first encountered it just after midnight - came back to try again several hours later but the same error is still occurring.

dorkati ( ) posted Thu, 28 October 2010 at 6:16 AM · edited Thu, 28 October 2010 at 6:18 AM

Just wanted to start a topic about same problem...all downloads stopped at 6.9 Mb

 

But I have another problem, with 30% coupon I got only 21% from purchase...just counted

 

I hope  later can download them

hornet3d ( ) posted Thu, 28 October 2010 at 6:34 AM

Same problem here except I ordered 4 programs and only 2 download.  Interesting point is that the two that download are below the 6MB size.  The other two are in the 22MB region and both fail at the 6.5 - 6.8Mb mark.

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.

SIGMAWORLD ( ) posted Thu, 28 October 2010 at 7:23 AM · edited Thu, 28 October 2010 at 7:24 AM

I have the same problem.

Four times tried to download a file. With 6.9 megs of the download process is aborted.

DigitalOrigami ( ) posted Thu, 28 October 2010 at 8:01 AM

Add me to this list. Downloads stop at 6.9 Mb. Using Safari on a Mac.

EnaR ( ) posted Thu, 28 October 2010 at 8:13 AM

I bought 2 Items this morning, when I came from work download went way too quick, but I was tired and went to bed.......

Now op and ready to play I unzip my new items, but it seems that the 2 large zips of my second item are damaged.

I return to my account for another download... seems that I'm unable to download more that 6,93 and 6,94 MB of the zips........ after another try in OE 8 I give it a try with Firefox - with the same result

KristiS ( ) posted Thu, 28 October 2010 at 8:44 AM

Thank you all for letting us know. I will forward this to one of our techs so they can have a look at it. I will come back in and respond once I have some more info or a resolve : )

Thank you for your patience and we are so sorry for any inconvenience.

dorkati, can you please provide me with the order # so I can have a look at this for you?

** **


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Packrat ( ) posted Thu, 28 October 2010 at 8:46 AM

Add me as well........downloads fail at about 6 megs......they were down foe service yesterday, I wonder if this is related. Trouble is; each failed download means one less time you can download the product.....they need to reset this or sometning.

Rat

P3Design ( ) posted Thu, 28 October 2010 at 8:50 AM

Yep me too, I was so excited and wanted to use what I have bought, but the zip files are all brooken. I downloaded them several times with Windows Explorer and Fire fox, but nothing seems to help :(((((

KristiS ( ) posted Thu, 28 October 2010 at 10:03 AM

Hello,

 

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

 

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

brodiss ( ) posted Thu, 28 October 2010 at 10:26 AM

Quote - Hello,

 

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

 

Thank you and have a wonderful day!

 

And thanks for looking into this for us all. :)

KristiS ( ) posted Thu, 28 October 2010 at 10:31 AM

No problem, we are truely sorry for any inconvenience.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

EnaR ( ) posted Thu, 28 October 2010 at 11:56 AM

Thank you :thumbupboth:

Quote - Hello,

 

The techs have fixed this problem so please go back in and download your files and let us know if you need further assistance.

 

Thank you and have a wonderful day!

KristiS ( ) posted Thu, 28 October 2010 at 1:31 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.