Thu, Nov 14, 4:05 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Weekend Support

elektra opened this issue on Jun 16, 2012 · 4 posts
Back to Forum Print
elektra ( ) posted Sat, 16 June 2012 at 6:25 AM · edited Thu, 14 November 2024 at 10:46 AM

Hi,

When seeking out support on the weekend, is it better to send an email, or does someone check this forum?

Thank you,

elektra

TinaK ( ) posted Sat, 16 June 2012 at 1:02 PM

We check both.  Send any issues to store@renderosity.com usually gets quicker results.

 

Is there anything I can help you with?

Tina Kaylor

Community Manager

TinaK ( ) posted Sat, 16 June 2012 at 1:06 PM

Hi Elektra,

I did check your account and see that you had a order that was marked unpaid.  I have verified your payment and marked your order as paid so your downloads are now available.

 

Have a great rest of the weekend.

 

TinaK

Tina Kaylor

Community Manager

elektra ( ) posted Sat, 16 June 2012 at 3:04 PM

Hi Tina,

Thank you so much. That was it! :-)

Appreciate the assist.

Have a great day!

elektra

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.