Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
We have removed your account from the do-not-mail list and have added the subscriber role back to your account.
We would like to share the following links with you in case you continue to have trouble.
http://www.renderosity.com/mod/emarket/index.php
Please let me know if there is anything I can do for you today.
Have a great week.
Tina Kaylor
Community Manager
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I'm not getting the newsletters and special mailings... I'm a Prime member and have received those specific emails.
So I checked my RR profiled and it is checked on 'Yes'. All of my filters on my email accounts are unchanged and already include renderosity. It's been going on the last two or three of months, but I haven't had time to prioritize it. Can someone let me know what might be happening and how to fix it?
Thanks