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DAZ|Studio F.A.Q (Last Updated: 2025 Jan 20 7:19 pm)

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Subject: Attention anyone from DAZ3d

Boni opened this issue on Sep 04, 2013 · 9 posts
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Boni ( ) posted Wed, 04 September 2013 at 6:02 AM · edited Mon, 20 January 2025 at 10:11 PM

Even after logging on at DAZ I could not use the forums there, so I had to contact someone somehow.  Here I am. 

I've been a PC member for a long time, with a couple lapses since the beginning.  Even after payment in August I find my membership lapsed.  I've been auto-paying for several years now.  Now I have to pay $24 to re-subscribe?  I'm paid up and current.  Please advise.  Thank you. 

Boni

Boni


"Be Hero to Yourself" -- Peter Tork

26Fahrenheit ( ) posted Wed, 04 September 2013 at 6:30 AM

Email THEM ? ... 

HERE are my FREEBEE's

 

cspear ( ) posted Wed, 04 September 2013 at 7:25 AM

You're in the USA, you could 'phone them...

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basicwiz ( ) posted Wed, 04 September 2013 at 7:27 AM

basicwiz has moved this thread from the Poser forum to the DAZ|Studio forum as of Wednesday, September 4, 2013 7:27 am.

Boni ( ) posted Wed, 04 September 2013 at 8:31 AM

Doh.  Well, that makes sense.  Shows what happens when you have 3 hours sleep staying up with an ill dog.  Thank you.

Boni

Boni


"Be Hero to Yourself" -- Peter Tork

RHaseltine ( ) posted Wed, 04 September 2013 at 9:01 AM

Well, it's a site issue rather than a Poser or a DS issue so I'm not sure this forum is any better or worse than the Poser one. There was a problem with some PC memberships being stuck in limbo, not ending but not charging, and those have been fixed and have now reached the end of their grace period - however it sounds as if you have been successfully charged so that shouldn't affect you. If it's only the forums you can't access, open a support ticket - if not, PM me with your account details (email and username) and I'll see if I can get someone to take a look.

Boni ( ) posted Wed, 04 September 2013 at 9:52 AM

Support ticket sent, site IM sent as well. it's just wierd how this happened.

Boni


"Be Hero to Yourself" -- Peter Tork

IcesTigerSide ( ) posted Mon, 09 September 2013 at 7:59 PM

Daz set up a new policy.  They no longer charge automatically for renewal of old memberships.  You pay one fee, once a year to be a one-year PC member, or I think that they set up a 3-months membership as well.  At least, that's the jist of what I got when my membership also defaulted automatically.

Boni ( ) posted Mon, 09 September 2013 at 8:36 PM

It's all been repaired.  The monthly charge was accidently converted to a different and void charge and corrected. thanks all.

Boni

Boni


"Be Hero to Yourself" -- Peter Tork

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