Hi there and thanks for looking...

First I should probably mention that this is occuring on a Mac (OS 10.6.8)

About two weeks ago I had a problem with Poser Pro not loading the libraries... upon opening PP2010 it would try for a few seconds and then give some error message, I googled the problem and found someone who had the same problem (oddly I can no longer locate that same thread/post) the suggestion that seemed to work was to upgrade flash (or Java- I forget which it said)... My computer has been bugging me to do this so I upgraded both and some other things as well). This seemed to work and after I installed all those it worked fine.

Well, until this morning. Now I get no error message it tries for about 40 seconds or so (the usual time it takes to load the library) and loads a blank window. Normally the bottom portion of the library window usually displays "Transactions Pending" and "In Progress"- which normally is around 475 "transaction pending" and  4 "in progress" (which by the way, I have no idea what that means, but I suppose it is displaying what it is searching for/through...475+ items in my runtime?... what is there 4 of "in progress" though?)... anyway now the search only goes up to 2 transactions pending and 2 in progress, then I get the spinning beach ball it goes the normal load time and then nothing...

I can load scenes as far as I can tell, I tried two and they seem to load properly.

Sorry I can not remember what the previous error message was, I seemed to have solved the problem in a few minutes, so I didn't write it down or anything.

I tried googling various versions of "Poser pro 2010 library wont load" or anything that conveys that same idea, and it has been utterly useless.

Thank you in advance for any assistance you can give on this issue and sorry if I left anything out.

Is this the internal or external Library?  The Internal Library uses Flash, but the External LIbrary uses Adobe Air.  I'd first try switching to the other Library and see if that resolves it.  Then update the approipriate Adobe software, and finally rename LibraryPrefs.xml to something else and see if Poser's re-creation of that file works. 

If the latter works, you can edit it with a text editor to add the external runtimes from the file you renamed...

Sorry, I didn't think to mention that... I only ever use the Poser runtime ("Poser Pro 2010 Content")... Which is what I think is the internal runtime (right?)... I don't use external runtimes... ones on other hard drives (right?)... How do I switch libraries... I looked in General Preferences and didn't see anything that appears to give that option. 

If you have a pro version PP10 or later, you can use both the Flash (docked only) and the Air libraries (external pop out window - same library, just floating rather than docked). W&W says to update both Flash and Air and then use the library you want.

Quote - How do I switch libraries... I looked in General Preferences and didn't see anything that appears to give that option. 

General Preferences> Library tab there is a Launch Behavior setting...

I never undock it... I may have accidentally moved it top the top (switched positions with the parameters windows)... but I never undock it... 

Flash is as up to date as my OS will allow, and aside from the installer and uninstallers for Adobe AIR which I can find in my Utilities folder, I see no other way to access AIR... I did a software update check, but the computer claims everthing is up to date.

That being said, I see no obvious way to choose a library... 

The General Prefs menu is not giving me a choice...

Click on "external" and that will enable the AIR library.  You might have to restart Poser afterwards; I don't recall. It's been so long since I've used the embedded library I don't even have Flash on that machine any more...

EDIT!!

OH!  Before you do that, try setting your Search preference to "shallow"!

Here is something odd... I noticed that another thread appeared here about a similar issue just now... I wondered if it could be something internet connected... I disconnected my computer from the internet and Poser loads the library just fine... Plug it back in and it does not load... checked it several times and I get the same results.

Could this really be internet connected?  The internet connection is to SmithMicro (right?)... could it be something on their end is messing me up?? Whats the purpose of that connection anyway?

Quote - Click on "external" and that will enable the AIR library.  You might have to restart Poser afterwards; I don't recall. It's been so long since I've used the embedded library I don't even have Flash on that machine any more...

EDIT!!

OH!  Before you do that, try setting your Search preference to "shallow"!

Okay... I'm going to experiment with that too... Would that have anything to do with the internet access issue I mentioned above? BTW- thanks for the help!!

I believe this definitely has something to do with the internet access... I switched to AIR and it completely locked up... no loading the library at all tried several times and then (by the way when I say tried several times, I mean I closed poser and opened it again each "try").... then I opened it again with the internet disconnected and "boom" I had the libraries open. Tried again to confirm and it opened no problem... shut down Poser and opened it with the internet on and the libraries would not load... it just hung.   I switched back to the previous set up and  did an internet disconnect test again and the libraries will only load while disconnected.

I'll leave it as "embedded"(Flash-or Docked) as it looks neater and I don't use external runtimes... This is weird, I guess till I solve this or it "heals" on its own, I'll have to start Poser with the internet off.

Very weird.

Poser does not connect to Smith Micro or anyone but your own local host whether the internet is available or not ;). I have no idea what your problem is tho.

FWIW, my PP12 library is working fine, internet or no internet ;). Didn't seem to matter whether it was embedded or not either.

Laurie

Attached Link: http://www.renderosity.com/mod/forumpro/showthread.php?message_id=4107001&ebot_calc_page#message_410

I checked four more times on/off and the libraries only load with the internet off... it is very weird.

I got one successful Poser run just now, and I loaded a character from the library, but Poser crashed on render. Next run, the library did not appear.

Perhaps something official or unofficial (spyware?) on the internet is messing about with or poking about in people's Poser runs' libraries.

Is maybe some firewall blocking going on?

Just to confirm that PoserPro 2010 misbehaves on my Mac 10.6.8 as well. I haven't tried all possible variations but it seems to be the same behaviour as McGyver13 describes. I don't know when it started as I use it very seldom nowadays, just for testing new stuff. 

I've seen that error whe I've used Poser Pro 2010 on an airplane without internet access.  (an air error?)  However, whenever I clicked OK the library came up...

That IS really weird ;). I hope ya get it worked out.

Laurie

We have been having the same problem with PP2010 here.

I know there was a recent update for AIR, and am wondering if that update could have been corrupted.

But I am here looking for answers as well

Rawn

I am having the same issue here but only with Poser 8, Poser 10 loads the libraries.

Tested poser without internet and you are right, the libraries all appear again.  So weird?

You need to adjust your firewall settings to allow the library code to access the localhost (127.0.0.1)

When you disconnect from the internet, it allows the internal connection. Once you hook to it again, it is blocking the library.

In my case this is not an issue as the firewall is set properly.  Thank you.

Quote - You need to adjust your firewall settings to allow the library code to access the localhost (127.0.0.1)

When you disconnect from the internet, it allows the internal connection. Once you hook to it again, it is blocking the library.

If that were the cause, wouldn't people have already experienced this problem? Like when the program was released. And wouldn't it affect all versions of Poser on a single computer.

I just checked my Poser Pro 2010, and the library refuses to load with internet connected, Poser Pro 2014 loads just fine though.

Same issue here.  Thought I'd check.  PP 2010 + AIR.  Task Manager says "Not Responding".  Can't click or do anythign with it.  Have to kill it to make it go away.  CPU pull at idle is at 15%, which is high.

I usually run PP 2014 + AIR.  No issues there.  PP 2012, no issues.

Attached Link: http://www.renderosity.com/mod/forumpro/showthread.php?message_id=4107079

(The other message on this theme is at this address.)

Attached Link: http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2873030

Hmm...sounds like maybe the newest version of AIR may not be compatible with PP10 any longer? Can you roll back to the last version?

This is one reason that I never allow automatic Adobe updates. LOL.

Laurie

Quote - I am on a desktop PC, which automatically connects to the internet on boot-up. How can I drop the internet connection using keyboard and mouse? rather than going on all fours behind my computer table and finding which wire and unplugging it.

(The other message on this theme is at this address.)

Right click your network icon in your system tray > Open Network and Sharing Center. Go to Change Adapter Settings on the left and you'll see your lan adapters. Right click on the one you have your ethernet plugged into and choose Disable. When you want it back, same process and choose Enable.

This is for Win7, prior to that and I don't remember. Same thing iirc, just not in the same spot.

I believe Anthony uses a Mac...

Give this a try; about a third of theway down...

http://mediawiki.middlebury.edu/wiki/LIS/Network_Troubleshooting_-_Mac_OS_X

Quote - I believe Anthony uses a Mac...

Give this a try; about a third of theway down...

http://mediawiki.middlebury.edu/wiki/LIS/Network_Troubleshooting_-_Mac_OS_X

I wouldn't have gathered that from his "I'm on a desktop pc" line, but hey, first for everything. lol

I'm old enough to remember when a Mac was a PC... 

http://www.youtube.com/watch?v=VtvjbmoDx-I

I use a PC desktop with Windows 8.

Must be someone in another thread with the Mac.  No insult intended, Anthony...

Just now I unplugged my internet link (it is a "fast link" via a telephone line) & called a Poser job. The library window displayed blurred, overlain with an error window. I clicked OK on the error window, & the library came up OK & I did Poser work with it.

But with my internet link plugged in so I can post this message, the library fault is back.

See the end of this link:

http://www.renderosity.com/mod/forumpro/showthread.php?message_id=4107310&ebot_calc_page#message_4107310

WandW found fix