Mon, Sep 23, 1:23 PM CDT

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 4:37 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #1124344417

Lacplesis opened this issue on Nov 30, 2013 · 4 posts
Back to Forum Print
Lacplesis ( ) posted Sat, 30 November 2013 at 7:55 AM · edited Sat, 17 August 2024 at 6:49 PM

Hello,

I had problems with my ISP last night and kept getting download interruptions. I hit your download limit on the Sailing Yacht Dolphin 55. I got the other files OK. Could I please get a reset on the Yacht?

Thanks,

TinaK ( ) posted Sat, 30 November 2013 at 8:57 AM

Hello,

 

I have reset all of your downloads for you so you can try again.

 

Please be sure to disable any download accelerator/ manager for they do not work with our system.

 

Thank you and have a nice day,

 

Tina Kaylor

Community Manager

Lacplesis ( ) posted Sat, 30 November 2013 at 9:26 AM

Thank you,

I don't think I have an accelerator/ mgr, but seems like Google, Microsoft, Adobe, etc., etc. are always wanting to add updates. Perhaps I have one I don't even know about (hehe).

Thanks again, have consistantly been quite a help.

TinaK ( ) posted Sat, 30 November 2013 at 10:48 AM

Your very welcome.

 

Have a wonderful day.

Tina Kaylor

Community Manager

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.