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Subject: Links Not working

mapps opened this issue on Jul 09, 2014 · 12 posts
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mapps ( ) posted Wed, 09 July 2014 at 10:56 AM · edited Sat, 30 November 2024 at 10:39 PM

It has come to my alttention that after the most recient update that the vast majority of my freebies will not download.

Many of my freebies are over the original max file size so they let the links stand to my site. The links are all still good, I double checked but if you clike the download button it does not work. If you click the manual download "click here" it come up file not found but if you copy and paste the "not found" link into your browser it downloads fine. i do see that the max zip size has been increased so most of my sets could be upload them to rosity, but I don't know when I would get time to download the majority of 4 pages of freebies off my site and then repload them to rosity.

Is the a fix to just make them work again?

3doutlaw ( ) posted Wed, 09 July 2014 at 11:19 AM

Yesterday I noticed that if I clicked the link instead of waiting 5 seconds, that it did not work. (got an xml error) If I waited it worked...

mapps ( ) posted Wed, 09 July 2014 at 11:24 AM

Well I have trided a few times and have been contacted by more then one person having trouble downloading who must be clicking the "Click Here" buttons. You are right, if you wait it will start on it's own. I guess most folks don't like to wait :-)

I guess there is something wrong with the "Click here" buttons

TinaK ( ) posted Wed, 09 July 2014 at 11:30 AM

@mapps,

Let me look into this for you and I will be back in touch.

Tina Kaylor

Community Manager

TinaK ( ) posted Wed, 09 July 2014 at 11:34 AM

I just tried both ways and they seem to download ok for me.  Give me a few of the links you are experiencing this and let me see if it is specific to those products.

What browser are you currently using?

Tina Kaylor

Community Manager

mapps ( ) posted Wed, 09 July 2014 at 11:39 AM

here is one

Lonely Beach - 5th Anniversary Download

If you wait it works but if you click the Click Here I get

NoSuchKeyThe specified key does not exist.http:/webzoom.freewebs.com/mapps/FLS2-SST.zip8EB7E66C20AE6BFF+lx5k5fMG3iqBgZxjw9IcDhGpb3SlTYruq99S5o6xtbsAIhKnTk+Q9XyTy6ZT5ki

This has been constant ecah time I try it.

I amy using both IE most up to date Version on Windows 7 and Safari 6.1.4 on Mac OS 10.7.5

3doutlaw ( ) posted Wed, 09 July 2014 at 11:54 AM

I am using Firefox latest, and get the same as mapps

R_Hatch ( ) posted Thu, 10 July 2014 at 12:55 AM

It looks like the "Click Here" link is being created incorrectly by trying to redirect it through the Amazon server, which is obviously not going to work, as the file is off-site. So you get this URL from the link:

https://bw-1651cf0d2f737d7adeab84d339dbabd3-freestuff.s3.amazonaws.com/http%3A/webzoom.freewebs.com/mapps/FLS2-SST.zip?AWSAccessKeyId=0M0V7HYQVC2XCPNWY102&Expires=1404971714&Signature=%2BybsjnnxUV9SLOTDN%2FgOvEWWIac%3D

Red = erroneous Amazon link code

Orange = truncated "http://"

White = Actual URL

as opposed to the correct link, which is:

http://webzoom.freewebs.com/mapps/FLS2-SST.zip

bobbystahr ( ) posted Thu, 10 July 2014 at 8:42 AM

I get the same reaction with Chrome...click=error/wait=download TinaK

 

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brynna ( ) posted Thu, 10 July 2014 at 9:16 PM

They all download fine if you wait normally, but if you click on "Click Here" then it errors out. This happened for me in IE 10, and the newest versions of Firefox and Chrome.

Brynna

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TinaK ( ) posted Mon, 14 July 2014 at 1:13 PM

@mapps,

This is issue should be resolved but please let me know if not.

 

Thanks

Tina Kaylor

Community Manager

mapps ( ) posted Mon, 14 July 2014 at 1:37 PM

Yep looks like that's got it :-)

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