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Poser - OFFICIAL F.A.Q (Last Updated: 2025 Jan 03 7:06 am)



Subject: New computer poser pro 2014 won't work


hglock31 ( ) posted Tue, 10 February 2015 at 1:26 AM · edited Sun, 25 August 2024 at 11:21 AM

 I keep getting executable file has stopped working I have installed it and un installed it several times. going nuts.

 


cspear ( ) posted Tue, 10 February 2015 at 4:00 AM

You need to identify the problem.

HINT: It's probably not Poser.


Windows 10 x64 Pro - Intel Xeon E5450 @ 3.00GHz (x2)

PoserPro 11 - Units: Metres

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AmbientShade ( ) posted Tue, 10 February 2015 at 4:18 AM

What type of computer?

What OS? 

What specs?



Joey301 ( ) posted Tue, 10 February 2015 at 7:44 AM

I just uninstalled and re-installed Poser 14 Pro. It is a night mare to me. If I did not love the output from Poser, I would pitch the whole thing. Don't expect much help from Smith Micro, they do answer help questions, but the answers are very terse. 


hglock31 ( ) posted Tue, 10 February 2015 at 8:33 AM

 Windows 7

 **Processor(s)
**

  • Processor - CPU_Name: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
  • CPU_Manufacturer: GenuineIntel
  • CPU_Caption: Intel64 Family 6 Model 60 Stepping 3
  • CPU_Version:
  • CPU_ProcessorId: BFEBFBFF000306C3
  • CPU_CurrentClockSpeed: 3601MHz
  • CPU_AddressWidth: 64Bits
  • CPU_DataWidth: 64Bits
  • CPU_SocketDesignation: SOCKET 0
  • Verified Hardware Device against Order: VARIABLEXYZ
  • Verify Correct Processor Frequency

System Memory

BIOS Information

  • BIOS_Manufacturer: Alienware
  • BIOS_Name: BIOS Date: 08/15/14 13:26:44 Ver: 04.06.05
  • BIOS_Version1: A07
  • BIOS_Version2: ALWARE - 1072009

Motherboard Information

  • MB_Manufacturer: Alienware
  • MB_Product: 0PGRP5
  • MB_SerialNumber: .5Q33942.CN697024AT0660.
  • MB_Version: A02

Video Adapter

  • Video_Caption: AMD Radeon(TM) R9 270
  • Video_AdapterRAM: -2048MB
  • Video_DriverVersion: 13.251.9.1000

Hard Drive(s)

  • TOSHIBA DT01ACA200 SCSI Disk Device - Disk_Model: TOSHIBA DT01ACA200 SCSI Disk Device
  • Disk_Size: 2000 GB
  • Disk_Partitions: 4
  • Disk_TotalHeads: 255
  • Disk_TotalCylinders: 243201
  • Disk_TotalTracks: 62016255
  • Disk_TracksPerCylinder: 255

Optical Drives / Other Storage

  • HL-DT-ST DVD+-RW GS40N SCSI CdRom Device

OperatingSystem: MS Windows 7 Business Edition

DirectXVersion: DirectX 11

IRQ Configuration

  • 0 System timer
  • 1 -empty-
  • 2 -empty-
  • 3 -empty-
  • 4 -empty-
  • 5 -empty-
  • 6 -empty-
  • 7 -empty-
  • 8 System CMOS/real time clock
  • 9 -empty-
  • 10 -empty-
  • 11 Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
  • 12 -empty-
  • 13 Numeric data processor
  • 14 -empty-
  • 15 -empty-
  • 16 Broadcom 802.11ac Network Adapter
  • 16 Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
  • 17 High Definition Audio Controller
  • 22 High Definition Audio Controller
  • 23 Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
  • 190 Microsoft ACPI-Compliant System

Miscellaneous

Final Checks

Installed Devices Drivers

  • Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 6-21-2006, 6.1.7600.16385
  • Bluetooth Remote Control, 3-1-2012, 6.5.1.2500
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller, 8-28-2013, 12.8.2.1000
  • HL-DT-ST DVD+-RW GS40N SCSI CdRom Device, 6-21-2006, 6.1.7601.17514
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 6-21-2006, 6.1.7600.16385
  • TOSHIBA DT01ACA200 SCSI Disk Device, 6-21-2006, 6.1.7600.16385
  • DW1550 Bluetooth 4.0 LE, 3-28-2013, 6.5.1.4103
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 6-21-2006, 6.1.7600.16385
  • Microsoft Streaming Tee/Sink-to-Sink Converter, 6-21-2006, 6.1.7600.16385
  • Realtek PCIe GBE Family Controller, 12-26-2012, 7.67.1226.2012
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • AMD High Definition Audio Device, 9-17-2013, 7.12.0.7717
  • Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 6-21-2006, 6.1.7600.16385
  • Microsoft Streaming Tee/Sink-to-Sink Converter, 6-21-2006, 6.1.7600.16385
  • Broadcom 802.11ac Network Adapter, 12-11-2012, 6.30.95.31
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 6-21-2006, 6.1.7600.16385
  • Microsoft Bluetooth Enumerator, 6-21-2006, 6.1.7601.17889
  • Realtek High Definition Audio, 2-19-2013, 6.0.1.6844
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 6-21-2006, 6.1.7600.16385
  • Intel(R) HD Graphics 4600, 1-29-2014, 10.18.10.3412
  • Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 6-21-2006, 6.1.7600.16385
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Display Audio, 11-27-2013, 6.16.0.3131
  • Bluetooth Hands-free Audio, 4-27-2012, 6.5.1.2900
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 6-21-2006, 6.1.7600.16385
  • Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
  • Bluetooth L2CAP Interface, 8-27-2011, 6.5.1.100
  • Microsoft Streaming Service Proxy, 6-21-2006, 6.1.7600.16385

Burn-In/Benchmarks


Plutom ( ) posted Tue, 10 February 2015 at 9:17 AM

Might be Internet Explorer version 11, ensure that you have the latest Poser Pro 2014 SR5.  Poser had a problem working with IE 11 and one of the service releases fixed that problem.  Jan


hornet3d ( ) posted Tue, 10 February 2015 at 3:00 PM
Online Now!

Although from different manufacturers your spec is not a million miles away from mine and Poser 2014 is installed and stable on my system.  I now use the Game Dev version but that is really Poser 2014 with added features and I ran Poser 2014 for years before that, again no issue.

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.


Morkonan ( ) posted Tue, 10 February 2015 at 7:49 PM

 I keep getting executable file has stopped working I have installed it and un installed it several times. going nuts.

 

Make sure it has adequate permissions under UAC in order to do everything it needs to do. When it "stops working", what is it doing? Does this happen right after you click the executable? If so, it's probably a permissions/security issue, since you've reinstalled it several times. Check any security software you have installed and make sure it allows Poser access to what it needs. For instance, even though Poser doesn't connect to the net, unless you tell it to, it may still need to access certain ports in order to carry out logical operations.

Also, make sure it's patched up before you start it. There's a problem with Internet Explorer 11 that was mentioned earlier. The only way Poser 2012 Pro runs on my machine is if I don't have IE11 installed, despite patches. You might want to revert to IE10, just to see if that fixes the problem.


hglock31 ( ) posted Tue, 10 February 2015 at 9:52 PM

Removing internet explorer 11 did it. Thanks everyone


hglock31 ( ) posted Tue, 10 February 2015 at 9:52 PM


Morkonan ( ) posted Tue, 10 February 2015 at 10:06 PM · edited Tue, 10 February 2015 at 10:07 PM

Removing internet explorer 11 did it. Thanks everyone

Congrats!
(Yet another reason to not use IE. :D )


MistyLaraCarrara ( ) posted Wed, 11 February 2015 at 7:37 AM

i'm going to attempt installing P7 and PP12 on W8.1.  >.<  scared!  dual celeron netbook.  



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hborre ( ) posted Wed, 11 February 2015 at 9:53 AM · edited Wed, 11 February 2015 at 9:54 AM

They will both run fine in Win 8.1.  Stay away from program files for P7 and install the latest SR before running PP12. 


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