Enough is enough. This crazy redesign is the last drop.
Whoever had the "brilliant" idea to turn the whole site into a badly done phone app deserves total disapproval, because ruined this once pleasant community.
Go figure... I was seriously thinking to open a store to sell my products here starting from September, but now I will not do.
Because only the idea to open this ugly and nonfunctional tiled nightmare in my browser gives me headache.

Maybe admins think that members "will get used" after some time and mumbling, but my feeling is that this time the red line was crossed.
Remember... the large majority of 3D and 2D art creators use PC, not tablets or smartphones.
And Windows 8 (another tiled horror very similar to this layout) was a massive failure.

Goodbye... maybe I log will once in a blue moon to say hello to few friends (IF they will stay).

Hello,

We are very sorry you are upset. If you have any suggestions or concerns, please send me an email at kristis@renderosity.com as we are working on numerous things and would really like your suggestions.

We did have to change some things as it was required by Google as they have come out with new requirements and you had to be "Google compliant" if you wanted to be listed on there. One of these was your site has to work and be functional on a tablet and or phone.

Believe it or not, a lot of people like the idea because they shop from their phone on the go and then download their products and start creating using their PC. We actually have quite a few vendors who do this as well. I know I do. I have 2 boys and we are always on the go. If it wan't for sites that work with my phone, I wouldn't get half of the things accomplished that I do.

Please send me an email as I really do want to hear from you.

Warmest Regards,

@4221633

It is all right to make a site compatible with tablet and phones. Usually though that is done as a separate site option or reads automatically from the device and processes the code accordingly for the display nuances that a phone/tablet have compared to a PC based system. Incidently this is also done by browser on occasion to handle differences in browser renderings.... that all being said... the site design isn't very good even for a phone or tablet. I am gathering that majority of users use desktops be it pc or mac.... which means like windows 8.1 this is really unfit for them anyways.... Just saying. Nothing wrong with supporting stuff unless you go to far and make it unusable for any device.

so.. we have to suffer this mess .. you know most other sites have this thing called "a mobile site"
you know. not trying to do both in one. I think the ratio is, 99% have a mobile site, 1% (rendo) does not.

oh and by the way. it does not work on a mobile device either. as in a 10" tablet, (android), Nexus 7, Galaxy S6.
so what was it made to run on again?

Oh come on Kristi, yes I understand about Google and Mobile access, I've had to deal with it myself (Rule #1 - kiss Flash goodbye), but people like the idea because they can shop by smartphone, then go to their PC to download? Really? Um no, I buy from the same machine I can do the downloading from, silly me. Yeah, I use a tablet or phone for shopping. For things that are delivered to my house. Not for digital content I can't use on a smartphone or tablet. Just like I don't shop for Apple Apps on my PC. What would be the point?

And people wonder why I am so anti-Google and all Social Media sites, no they do not rule the world.....I use a Chrome Framework based Browser from Opera, Google Chrome without the Malware, Twice as fast and 10 times more Private because it is not affiliated with Google. Being compatible with Tablets and Smartphones is fine but I'd be willing to bet 90%+ of your users are using a Desktop/Workstation or Laptop minimal.

Lenord the problem is that to show up on Google searches your have to be Mobile compliant - it isn't so much what your customers are using that is the driver for that, but that you disappear down the list if you can't get the mobile tag. I can understand why Rendo needs to comply with that, it doesn't mean you have engineer the whole site with cell phones in mind though, and throwing out the "our customers want to shop our site by cell phone" bit, well, is shtoopid. There are things you can do to make the site easily usable on a PC while still being "mobile friendly". If someone spent time constructing this site so it looked pretty on a cell phone and didn't watch what they were doing to the PC experience well....

Everything I do is done on the computer - a desktop. My mobile phone does text and phone calls, no more. I don't even have an iPad because i have a good desktop.
So I need a version of Renderosity that works with my set-up; I was quite happy with what we had; for my money this is the best of the sites for displaying one's favourite images and enjoying the (digital) company of others who like working in 3D. I have been here 15 years and in that time have visited other sites and posted work on them, but I still return here because this site suits me. I'm not happy with the makeover, and hope those who are working to improve and repair the site will return it to a state with which I feel comfortable so I can continue enjoying the posts, images and company.

The site is supposed to adjust with whatever device you are using. We understand that things are not working the way we had all hoped and our programmer, developer, as well as the VP is working very hard to fix the issues.

I do understand all of your frustrations, we all do. What we are focusing on now is trying to rectify the situation and do it as quickly and efficiently as we can.

As stated above, to show up on Google searches your have to be Mobile compliant - it isn't so much what your customers are using that is the driver for that, but that you disappear down the list if you can't get the mobile tag.

We deeply apologize for the inconvenience and we are trying very hard to make things right.

is "not working the way we all hoped" - we put the code live and crossed our fingers?

and while you are answering.. how about answering the questions about the layout and those that are visually impaired? there's a thread below thats being pointedly ignored by the staff.

"it was required by Google as they have come out with new requirements and you had to be "Google compliant" if you wanted to be listed on there"
Why does Google get to set the agenda here? So they don't list you? Google will just restrict its way out of the market with that attitude.

We had tested the site for weeks before and everything worked without any issues. When we moved it to the live site, a lot of things did not work as they should have and were on the beta.

I am not quite sure about the post you are refetring to that is being ignored as I probably just have seen it yet. If you could point me in that direction, I will be happy to go in and respond.

check site mail.

Thank you Khai

@4221633

I have viewed your updated site on my mobile devices, and while the pages look about the same on a tablet in landscape mode, almost all of the problems people are describing carry over to the mobile view. Product pages are still visually cluttered. Possibly the worst the pages have been was when viewed on a phone in portrait mode (which is pretty much how everyone I know looks at their phone by default).

So you guys may have made your site better optimized for mobile, but in my view, you haven't made it friendly on any platform.

I, too, can appreciate that the site needed to work on mobile to remain high in Google's search rankings. I visit a great many sites that have mobile support, and they manage achieve it in ways that don't cripple the usability (or visual style) of their site when viewed with a "full fat" desktop browser. I can visit something like CNN.com or BBC.co.uk, and they look different on desktop and mobile browser. Some do this via redirect to a dedicated mobile address (often m.whatever.com). Some just simply use browser/OS detection javascript to set what displays and what doesn't, and to control element reflow.

For example, having to use "Markdown" even on a PC, when forum software in use just about everywhere (including two free ones) supports WSIWYG editing on all the mainstream browsers just shouldn't need to happen to support mobile platforms.

The thing that kills me most is that your site did work on mobile before this update. Sure, it wasn't optimized for it. Some stuff was hard to click/tap on, things like that, and it makes sense to change those sorts of things to support mobile. (Though, again, having big fat buttons on desktop too is not necessary even if you have them on mobile.) I believe firmly that you guys could have addressed all of that without ripping out the functional underpinnings of your site the way you appear to have here.

PS: Maybe I'm wrong, but I'm finding it a bit hard to imagine that "Markdown" is that mobile friendly. Special formatting with it requires input of characters that most soft keyboards 1-2 extra keystrokes to get to (symbol, shift, etc.). I'm willing to believe I might just not be that awesome with a soft keyboard, though, and It's probably no especially worse than having to type BBCode out on a mobile device.

@4221711

Google might just do that. (Restrict it's way out of the market), but with the amount of surfing being done by mobile devices I don't think this is the issue that will do it. All they are really saying is that you have to have sites that will display on a small screen and be readable - how aesthetic it is is your business. They are looking in general for responsiveness and lack of Flash, particularly the old "Skip flash intro" type stuff, Getting rid of Flash, considering the recent ongoing security problems with it, is not in general a bad idea. There are now better ways of doing what Flash does.

I don't comment on Rosity because I don't like a lot of the policies such as reading site mail. I have my own 3d artsite and would like to partner with a site like Rosity. However, it always seems that Rosity makes changes like this, forces them on members and basically makes the members feel like they're being told to "F Off.

Simple solution. You had this on another site or server working with it there for weeks. Put it back there, make that your mobile friendly site, give yourself more time to fix the bugs and integrate it as an option for people on mobile devices.

Just put Rosity Sr back the way it was and Rosity Jr off to the side giving it time to grow and maybe add a few elements from Jr to Sr after you get the bugs worked out and in ways that won't anger members?

It should be a simple answer to resolve this to everyones satisfaction as it seems everyone is familiar with the layout other sites have done where they create a second site for the mobile users. Why not listen to these people and do what other sites are doing rather than making members angry and making your site a bug infested mess?

You've got something great here. Why must Renderosity always ignore it's members and demand they accept these things being rammed down their throats.

You mentioned that the VP is involved. Get the VP in here to review what's being said and make the sensible and reasonable change of putting this site back the way it was and creating a new mobile site where you have more time to work out the bugs.

Take a step backwards so you can take two steps forward... a common and practical business practice.

Even KFC listened to how people hated their Colonel Sanders actor and replaced him with a more grounded, far less insulting actor in the role. If they can learn from their mistakes by listening to their consumer base... why can't Renderosity?

Não entendo seu programador vincular problemas ao Google. A Microsoft tentou revolucionar com pensamento igual a este no Windows 8 e veja no que deu...um fiasco e fracasso sem precedentes. Agora resolveu ouvir seus utilizadores e veio com o Windows 10 que está caindo no agrado e na qualidade que tinha anteriormente.
Nos moveis e tabletes funcionam android, ios, e Windows. Teria sido bem mais prudente, como toda a boa empresa faz, criar aplicativos específicos para cada um como varios sites já estão fazendo, deixando sua base igual. Não dá para esquecer que para participar-trabalhar a base é o PC. Então porque não voltar ao que era e expandir através de aplicativos a visualização e venda ?
" Errar é humano, insistir no erro é burrice."
Att
Flávio Kern
I do not understand your programmer link problems to Google. Microsoft tried to revolutionize thinking like this in Windows 8 and see what gave ... an unprecedented failure. Now he decided to listen to their users and came with Windows 10 that is falling in satisfaction and quality than before.
In mobile and tablets running android, ios, and Windows. It would have been more prudent , like any good business does, create specific applications for each as several sites are already doing , letting his equal basis. You can not forget that to participate in work - based PC 's . So why not go back to what it was and expand through application viewing and sale ?
"To err is human, to persist in error is stupid . "
Att
Flavio Kern

So we (the customers) have an explanation.
There is nothing really wrong in the new design.... you just forgot to warm us and you break something... hard to define... perhaps the soul of renderosity : A nice place to be.
I always follow your rules... I did not post stupid render without warning, I buy my content... 7145 $ since I'm member.
And now, what did I have ?
A place where I can not post my render... They are not very good, no-one seach for them... but I did not deserve that.
I try to be fair in my life, but what can I do ?
I will not post anymore. You don't mind, of course.
I will not buy anymore. It's sad for the content creator that I like. Perharps I push a message to them : If they want me as a loyal customer, they must open a store somewhere else.

@4221865

Good post. They should also consider trying to roll out segments of things rather than a big bang approach such as this which is usually ripe for errors and problems. They indeed should stop persisting in error and pull back. Rather than trying to fix all the woes which is going on four days now. :) I suspect however that they don't have a fallback position and that is why the relentless move forward... they somehow have destroyed the option to backup... well I hope so. Cause hanging on for pure stubborness seems stupider :)

Hi All
Like you DocMikeB i haven't posted anything for many years but this crappy new look site has made me reply to yours.
Is this an art site or a scrapbook and having read the one about bending over backwards for google i'm sorry but who's site is it, did the Renderosity and google bosses get round a table got drunk and disgust how they can screw up the site or did some upstart office boy trying to get brownie points came up with this idea after watching a 5 year old making a scrapbook because this is how the site looks the only difference is the 5 yr old scrapbook is probably better looking.

We did have to change some things as it was required by Google as they have come out with new requirements and you had to be "Google compliant" if you wanted to be listed on there. One of these was your site has to work and be functional on a tablet and or phone.
Believe it or not, a lot of people like the idea because they shop from their phone on the go and then download their products and start creating using their PC. We actually have quite a few vendors who do this as well. I know I do. I have 2 boys and we are always on the go. If it wan't for sites that work with my phone, I wouldn't get half of the things accomplished that I do.

That may be, but the problem is that people don't download their products to their mobile devices. Nor do they look at the gallery on their devices, for the most part. They look at the gallery on a large screen that can show them the details, and they DL their products to a desktop or big laptop that has a large enough screen to show them the details, and enough RAM to run their 2D and 3D programs.

Ugh, Google is really selling out (case in point: Adblock greenlisting and tracking cookies). Great, they basically killed the search engine, as I often search for old sites and the like. My gosh, WTF Google!
Well, looks like it's time to use another search engine. BTW, what is the deadline for this asinine requirement of theirs?

Hi IceEmpress

As you say the site change some things as it was required by Google as they have come out with new requirements and to work with phones/tablets.

You make the site work with google not for google and a separate slim down system for phones/tablets as they are nowhere as powerful as a PC.

And as i see it there was nothing wrong with the site running on google before this new ugliness started now it's a lot slower, take to long to load and is confusing also a lot worse to use and by what i'm seeing lots of us are leaving rendo, google don't care if you are losing customers, artists and reputation because of their requirements it's probably so they can exploit Rendo's customers account data.

I am typing this from my galaxy tab three. The overall experience of navigating the site on a mobile device is just as bad as it is on a desktop. Now instead of having two separate yet still decent sites, you have one really terrible site. Now instead of just complying with what google wants, you are alienating your consumer base. I know its nearly impossible to please every one but the number of people who hate the new site is overwhelmingly high. Oh and the infinite scroll takes just as long as it does on the desktop.

This last bit is a direct reply to taximan. Renderosity does not care if it loses people.

Hi JohnDelaquiox
Yes i should have said both don't care and that seems the norm with all companies grab your money and run this is not the way to do business in a tight economic world and to add to this screwed up website accessing theses threads through email notifications is impossible the link don't work and all the individual artists links i have viva rendo don't work either.

Yes they are alienating us it's what the customers want and they should listen to not some overpaid upstart that want the company to collapse because the needs of the one outweigh the needs of the many and over many years now i've watched company after company and websites after website collapse go bust disappear because instead of listening to their customers they paid for some consultant to advise them how to do it wrongly.

Well rendo you have well and truly screwed up and it's your loss and i'm sure if there was any way anyone of the artist hume rely on the income from the sales through rendo which they have now lost could sue you for ruen them they would i hope you're happy.

Mobile what ? I'm using Poser and DAZStudio. Those won't run on a mobile whatever. I use programms on my computer, a PC a tower, that big thing with lot's of noise, when it renders. Go and stop those non CG related commercials and advertisments.

@4221700
Quoting KristiS:
The site is supposed to adjust with whatever device you are using. We understand that things are not working the way we had all hoped and our programmer, developer, as well as the VP is working very hard to fix the issues.

I do understand all of your frustrations, we all do. What we are focusing on now is trying to rectify the situation and do it as quickly and efficiently as we can.

As stated above, to show up on Google searches your have to be Mobile compliant - it isn't so much what your customers are using that is the driver for that, but that you disappear down the list if you can't get the mobile tag.

We deeply apologize for the inconvenience and we are trying very hard to make things right.

PUH-LEEEEEZ!!!!
Rendo's biggest competitors RDNA and DA are not using a "mobile friendly" format (if Rendo's present fustercluck is any definition of the term) and they are listed prominently on Google.
Just for gits and shiggles I searched Google for various porn, anarchist, druggie and other less than reputable sites (I will not mention their names or IRLs)... guess what?????
Almost all of them are NOT using so-called "mobile friendly" formats... and Google is prominently listing them.

Seems there's enough male bovine excrement being spread to fertilize every cornfield in Indiana (I lived there for 4 years... there's a lot of cornfields there)!!!

It's not nice to blame your SNAFUs on somebody else... please, just admit you all messed up, you're only human and go back to the better, truly more user fiendly, previous format.

Just my 2% of the US Dollar.

CoyoteSeven,

I do not know if there was a date you had to have this done by or if it's just a roll of the dice and hope they don't notice however this is 100% correct and not an excuse.

I did admit in another thread that we did not handle this as well as we probably could have and we are trying to get everything worked out as thoroughly and quickly as we can.

Sincerely,

Thank you for the reply Kristi, time will tell.

@4221700 "to show up on Google searches your have to be Mobile compliant"

I've been coding a large institutional website since 1999. We were doing responsive design before it had a name, and I'm very familiar with Bootstrap, the framework Rendo uses for grid layouts/responsive design.

In my experience both directly and observationally, the place where the grit gets into the gears is when a site trying to implement a responsive design framework is being generated out of a content management system. Well-designed responsive design frameworks mandate at least 90% of how a page's underlying HTML is generated and in what order, and if the CMS isn't flexible enough to comply with the resulting required structure it can be a big mess to shoehorn one into the other.

For what it's worth, the key to all of this is accessibility because while ironically blind people won't have much use for Renderosity.com, the principles behind designing accessible sites invariably pay off in terms of overall scalability. Design for accessibility and outlining, and you get mobile compliant sites for free. It's as top-down as it gets.

Sounds like solid advise Duanemoody, and Kristi's fast reply has me somewhat hopeful.
However, I hope Rendo learns a valuable lesson here.

1. DO NOT hire the cheapest contractor you can find to redesign your site.
2. Beta test (and actually listen to your testers) the living crap out of the new design before shoving down the throats of your members/customers/vendors

Just my 2% of the US Dollar.

I'm friends with a few Vendors, I'm also and member of several digital content communities, I'm even a beta tester for some sites, can't say which because of NDA. I'm a render artist, computer technician, and designer. I have a multi faceted way of looking at everything and everything that Renderosity is doing, from my perspective, is wrong. Its Windows 8 Levels of wrong.

Windows 8 is so bad and did so terribly in the market that sales of windows 8 products got to the point where manufactures and stores could not give the products away. Many of them ended up pulling their entire stock from the store shelves of entire countries. If you ask me Windows 10 is just as bad if not worse. Windows 8 is something that not even Microsoft wants to be a part of which is why they are phasing it out. We have a similar situation here. Renderosity has become something that no one wants to be a part of and I am fairly sure if things continue down this road, Bondware is going to sell it off. That might actually be the best thing that can happen to the site.