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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: Is purchase flag disabled for Prime splash.

Spit opened this issue on Oct 15, 2015 · 9 posts
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Spit ( ) posted Thu, 15 October 2015 at 5:26 AM · edited Mon, 18 November 2024 at 3:14 PM

I found a product in Prime Flash (from daily page link) that I own but it isn't flagged as purchased. And when I clicked on the required product, which I also own, that wasn't flagged either. Yes, I'm logged in.

Spit ( ) posted Thu, 15 October 2015 at 5:30 AM · edited Thu, 15 October 2015 at 5:32 AM

Sorry--the link was from the 'prime group' sale but went directly to the product: Trelloris for Elven Hero G2M 3D Figure Essentials 3DSublimeProductions Prime Flash Item

Other items from that vendor in the 'prime group' sale that I own ARE marked.

KristiS ( ) posted Thu, 15 October 2015 at 4:59 PM

Can you please provide me with the orders and items you have that the system should not be letting you purchase?

Please site mail me or send me an email - kristis@renderosity.com

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Fri, 16 October 2015 at 5:23 PM

Thanks....I'll get on it....will probably be tomorrow.

Spit ( ) posted Fri, 16 October 2015 at 5:51 PM

Ho boy. The two I noticed are in a bundle (Order # 112721832 ). I rarely get bundles and the last time I did I remember thinking I don't get bundles for a reason but couldn't remember what it was. I guess this is it?

I haven't checked all the files yet in the bundle or in the order (it was a big day that day it seems). Have to get some sleep.

Spit ( ) posted Sat, 17 October 2015 at 6:16 AM

email sent, thank you.

KristiS ( ) posted Sat, 17 October 2015 at 3:17 PM

Yes, the system does not flag bundled items because if it did, you and others would not be able to purchase a bundle if you already have one or two items that are in it. Members still wanted to be able to purchase the bundles since it is a better deal so we had to disable this feature on bundles.

I will keep an eye out for it, thank you 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Sat, 17 October 2015 at 7:07 PM

Okay, thanks Kristi

KristiS ( ) posted Mon, 19 October 2015 at 12:26 PM · edited Mon, 19 October 2015 at 12:26 PM

You're welcome 😺


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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