Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi Sweetheart,
I am so sorry you are not feeling well
I have cancelled the order however it will not put the items back in your cart.
You will find the items below:
https://www.renderosity.com/mod/bcs/index.php?ViewProduct=110728
https://www.renderosity.com/mod/bcs/index.php?ViewProduct=112303
https://www.renderosity.com/mod/bcs/index.php?ViewProduct=112762
https://www.renderosity.com/mod/bcs/index.php?ViewProduct=113393
https://www.renderosity.com/mod/bcs/index.php?ViewProduct=113424
https://www.renderosity.com/mod/bcs/index.php?ViewProduct=113431
Please let me know if you need further assistance and I hope you feel better soon,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
ACK!!
Now there's another problem!
Order#: 112829756
I placed my order with one type of Credit Card, but then when it processed it, it said a completely different card. I don't have one of those cards.. :( Please help. Otherwise, everything appears to have gone through. I knew I should wait until I got home...
Oh No!!! I am so, so sorry
I just triple checked and yes, everything is okay and was processed just fine since all other information was correct.
Please try to rest and I hope you get released soon and do not have to stay there for the weekend :(
Please let me know if there is anything I can help you with.
HUGS and LOVE,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
Hi I need to cancel Order - #112829716 And buy it again with a different payment method. Is there any way you can cancel it but put it back in my cart? :) This payment method is having problems, and I am too sick to deal with it today.
Thanks
Laura