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DAZ|Studio F.A.Q (Last Updated: 2024 Nov 24 6:27 pm)

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Subject: Not able to report Daz Studio bugs in Fire Fox

DreamlandModels opened this issue on May 16, 2016 · 5 posts
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DreamlandModels ( ) posted Mon, 16 May 2016 at 7:52 PM · edited Sun, 24 November 2024 at 8:27 PM

I am not able to report Daz Studio bugs in Fire Fox. I see this error when trying to do so. So I will not report until it has been dealt with.

2016-05-16.png


Razor42 ( ) posted Mon, 16 May 2016 at 11:41 PM · edited Mon, 16 May 2016 at 11:48 PM

Looks like you are attempting to access the old mantis bug reporting system.

You should file a ticket here: (Submit a bug is on the right hand side of the screen.)

Daz3D Helpdesk and Bug reporting

"You just report the bug in a standard ticket. The is no special website for it anymore." - From Daz3D forum moderator in response to FireFox won't go to the bug report website. (March 13th 2016) on the official Daz Studio forums.


DreamlandModels ( ) posted Tue, 17 May 2016 at 11:11 AM · edited Tue, 17 May 2016 at 11:14 AM

I am not trying to access the old mantis bug system I am using the link that is provided by the software when it crashes.

Maybe you can report this for me as you seem to be in the know.

I will add it was while I was working in the Shader Mixer Tab located on my number 4 monitor, with the option set to "Make pane undockable"

Tom

2016-05-17.png


RHaseltine ( ) posted Tue, 17 May 2016 at 3:32 PM · edited Tue, 17 May 2016 at 3:33 PM

That should redirect to the contact form, I thought, but in any event the contact form is where you need to be - select Technical Support as the contact department. You should be able to attach the zipped crash report at the bottom of the contact form page.

Medzinatar ( ) posted Tue, 17 May 2016 at 4:30 PM

By default, redirects are disabled for Firefox. You can enable a warning on redirects, instead of a flat out refusal

redir.jpg


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