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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)
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I have sent it, thank you.
I noticed that I'm not receiving any notification e-mails either (like that there was a reply to this thread etc.)
Casual games for Windows PC, browsers and Android devices
https://www.evolutionarycasualgames.com/
Thank you, it's been changed.
Casual games for Windows PC, browsers and Android devices
https://www.evolutionarycasualgames.com/
I am still not receiving any e-mails whatsoever from Renderosity. No notifications, no newsletters. When I got to my notifications / settings page there is a just a black rectangle.
Can you please check why your computer doesn't want to talk to me? I have ticked every setting I could find to allow it to, on 3 different browsers in case Firefox was blocking it but that hasn't helped.
Thanks
(But I am still receiving the newsletters on my old e-mail address, but nothing else.)
Casual games for Windows PC, browsers and Android devices
https://www.evolutionarycasualgames.com/
Sorry to hear you're having problems getting our emails. I've checked and everything on our end looks good. It sounds like your email provider or software may be marking our emails as spam or junk. Can you please 'whitelist' the renderosity.com domain name in your email?
If you continue to have problems, please email us at admin@renderosity.com with all of your info so we can investigate further.
Thanks!
I have a global whitelist on my server side to allow *@renderosity.com through. I've always had this - the fact that your newsletters are getting through to one of my e-mail addresses and not the others, means your e-mails are not being blocked on my side - it's hosted e-mail from the same server which is hosted by GoDaddy.
What I think might have happened is 2 things:
What details do you want me to e-mail you?
Casual games for Windows PC, browsers and Android devices
https://www.evolutionarycasualgames.com/
I sent an email as requested on the 6th of August. I've not heard back from anyone and I'm still not receiving any emails when there's a new notice.
I'm also only still receiving the newsletter on my old email address and not on the new one.
Casual games for Windows PC, browsers and Android devices
https://www.evolutionarycasualgames.com/
I've resent it to you.
Casual games for Windows PC, browsers and Android devices
https://www.evolutionarycasualgames.com/
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I've been trying for more than a week now to change my e-mail address - every time it tells me success you'll receive a confirmation e-mail but I've never received such an e-mail. Renderosity is white-listed on my server so it shouldn't be spam-filtered and there's nothing in my spam folders anyway.
I sent an e-mail to admin@renderosity... on the 11th to ask them to change it but have received no reply and it hasn't been changed.
Who should I try to contact next to get this changed?
Casual games for Windows PC, browsers and Android devices
https://www.evolutionarycasualgames.com/