Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hello,
Welcome to Renderosity! Your downloads have now been activated.
To download your products, please login to Renderosity, go to 'My Account' under your Avatar or username in the top, right hand side of the page.
Click on your order number in which you will then see the name of each product and the zip files pertaining to them under the title of each one. You must click on each zip file to download them: (here is the link provided for your convenience: http://www.renderosity.com/mod/bcs/account.php
From this point on, your downloads will be available as soon as your payment has been processed.
Please have a look at our tutorials and Premium tutorials as there is a lot of useful information:
Tutorials: https://www.renderosity.com/mod/tutorial/
Premium Tutorials: https://www.renderosity.com/mod/tutorial_premium/
If you plan on doing a lot of shopping this year, please check out our PRIME CLUB annual membership. http://www.renderosity.com/mod/bcs/renderosity-prime-membership/87657 Prime members offers you great discounts on quality products. It’s like having a good coupon, without the coupon.
Thank you for shopping at the Renderosity Marketplace and please let us know if you need any additional assistance.
Have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
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Hello, I'm a first time costumer, I purchased some textures and was wondering if any the support guys could do an expedited account verification
thanks in advance!